Remedial Officer
TLDR
Conduct field collection activities while coordinating with teams to ensure effective debt recovery within established procedures.
Conduct field collection activities for delinquent debtors.
Monitor and ensure the collection process runs in accordance with SOPs and company policies.
Has a good understanding of banking remedial processes and general banking knowledge.
Perform direct visits to debtors for negotiation, collection, and verification of business/assets conditions.
Prepare reports on visit results, collection progress, and debtor condition analysis.
Coordinate with internal teams regarding collection strategies and follow-up actions.
Ensure all field activity documentation is properly recorded, accurate, and well-documented.
Achieve the collection targets set by the company.
Minimum Bachelor’s degree (S1).
At least 1 year of experience in remedial/collection.
Proficient in Microsoft Office.
Target-oriented, disciplined, and able to work under pressure.
Experienced in field collection and handling debtors directly.
Strong negotiation skills in collection activities.
Able to communicate in English (is a plus).
Amar Bank is a forward-thinking digital banking institution in Indonesia that offers a suite of fintech-based services, including savings, loans, and seamless money transfers. Distinctively recognized for its innovative digital lending platform, Tunaiku, Amar Bank is committed to leveraging technology to enhance the customer banking experience while setting a benchmark for modern banking solutions.
- Founded
- Founded 1991
- Employees
- 500+ employees
- Industry
- Banks