Release Train Engineer (RTE) - SAFe / Agile Transformation (Hybrid Guadalajara)

We are looking for a highly skilled and motivated Agile Project Manager to drive our Agile transformation. The Agile Project Manager is a servant leader and coach for the Agile Release Train (ART), responsible for managing projects, facilitating ART events and processes, driving continuous improvement, ensuring the successful delivery of value for all IT-related projects and initiatives. As a seasoned Agile practitioner, you will combine a deep understanding of Agile methodologies with a passion for fostering collaboration, innovation, and bringing products and services to life. This pivotal role will shape our Agile culture, optimize value delivery, and drive positive change across the organization while leading large-scale, multi-dimensional initiatives that empower teams to achieve client's Digital Business Transformation ambitions.

📍 Location: Providencia, Guadalajara, Mexico

🗣️ Language: Bilingual (English & Spanish)

💼 Work Authorization: Must be legally authorized to work and currently residing in Mexico.

Responsibilities:

The following responsibilities will be for all IT related projects and initiatives:

• Project Management (or we could call it Project Delivery)

○ Lead implementation of key IT projects

○ Develop and execute on complex project plans

• Facilitate ART events and processes:

○ Plan, coordinate, and facilitate PI Planning, Scrum of Scrums, ART Sync, and Inspect & Adapt events. ○ Ensure adherence to SAFe principles and practices throughout the ART.

• Manage backlog and prioritization:

○ Collaborate with stakeholders to manage and prioritize the ART backlog, ensuring alignment with strategic objectives and value delivery.

• Manage risks, dependencies, and releases:

○ Identify, assess, and mitigate risks and dependencies across teams and ARTs.

○ Escalate impediments to the appropriate levels and ensure timely resolution.

○ Oversee the release management process, ensuring smooth and timely delivery of value to customers. This includes coordinating with teams to plan and execute releases, managing release schedules, and communicating release status to stakeholders.

• Drive continuous improvement:

○ Analyze metrics and data to identify opportunities for improvement in the ART's performance and effectiveness.

○ Facilitate retrospectives and implement improvement actions. •

• Communicate with stakeholders:

○ Provide regular updates and reports on the ART's progress, risks, and issues to stakeholders and leadership.

○ Ensure transparency and visibility into the ART's work.

○ Facilitate product demos to showcase the ART's accomplishments and gather feedback. •

• Foster collaboration and alignment:

○ Build relationships and foster collaboration between teams, stakeholders, and leadership. ○ Ensure alignment with the organization's strategic goals and objectives.

• Value Delivery and Continuous Improvement:

○ Facilitate the flow of value through ARTs, identifying and addressing impediments. ○ Drive relentless improvement by leveraging Agile metrics and data-driven insights. ○ Foster a culture of continuous improvement and innovation within ARTs.

• Coach and mentor teams:

○ Provide guidance and support to Agile teams and stakeholders in adopting SAFe principles, practices, and mindsets.

○ Foster a culture of continuous learning and improvement.

• Process and Tool Optimization:

○ Continuously evaluate and optimize Agile processes and tools to streamline workflows, improve efficiency, ○ and enhance collaboration.

○ Leverage Agile metrics and data-driven insights to identify trends, measure progress, and drive continuous ○ improvement.

Requirements

Must-Have Requirements (No negociables)

• 5+ years of hands-on experience in SAFe environments, operating at program / ART level (not only team-level Agile).

• Proven experience as a Release Train Engineer (RTE), owning at least one Agile Release Train (ART) end-to-end.
• Active SAFe Program Consultant (SPC) certification (SPC 6.0 strongly preferred).
• Extensive experience facilitating core SAFe events, including:

1. PI Planning
2. Inspect & Adapt
3. Scrum of Scrums
4. ART Sync
5. System Demos

• Strong background in enterprise IT environments, leading complex, multi-team, multi-stakeholder initiatives.
• Advanced English proficiency (bilingual English/Spanish), with the ability to communicate effectively with executive stakeholders.
• Experience using Agile metrics and data to drive continuous improvement, transparency, and executive-level reporting.
• Hands-on experience with Azure DevOps for managing ART delivery, dependencies, and Agile metrics.

Strongly Preferred Qualifications

• Prior experience leading or contributing to a Lean-Agile Center of Excellence (LACE) or equivalent Agile governance body.
• Background as an Agile Coach, Enterprise Agile Coach, or Agile Transformation Lead in addition to RTE responsibilities.
• IT or technical background (engineering, systems, software development, or similar).
• Experience driving large-scale Agile / Digital Transformation initiatives in highly regulated or complex industries (e.g., banking, healthcare, energy, telecom).
• Additional SAFe certifications (RTE, LPM, PO/PM, Scrum Master).
• Experience working with OKRs, flow metrics, and value-stream optimization at program or portfolio level.

Leadership & Soft Skills (Critical for Success)

• Servant leadership mindset, with a strong focus on coaching, mentoring, and team empowerment.
• Proven ability to build trust and strong relationships across teams, stakeholders, and leadership.
• Excellent facilitation, communication, and conflict-resolution skills.
• Ability to influence without authority and drive alignment across diverse teams.
• Strong change management capabilities and a continuous improvement mindset.
• Comfortable operating in ambiguous, fast-changing environments while maintaining delivery focus.

Benefits

Why Join MezTal?

At Meztal, we prioritize innovation, collaboration, and personal growth. You’ll have the opportunity to work on meaningful projects, be part of a supportive team, and enjoy a culture that values work-life balance and professional development.

• Christmas Bonus: 30 days, to be paid in December.
• Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
• Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
• Dental Insurance: Always smile with confidence!
• Life Insurance: (Death and MXN Disability)
• Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
• Cell Phone Reimbursement & Transportation Subsidy.
• Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
• Multicultural Exposure: Work with operations within Mexico and the United States.
• MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
• Exclusive Discounts: Benefits with different companies for being part of MezTal.
• Academic Agreements: Access to national universities and language schools.