Relationship Manager, Financial Institutions

Master Job Title: Partnership Account Manager

About Water.org 

1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future.  

Join Us  

 Are you passionate about expanding access to safe water and sanitation by unlocking the power of financial systems? Do you thrive in relationship driven roles where strategy meets impact? Join Water.org and help transform how financial institutions serve communities across Africa.  

As the Relationship Manager, Financial Institutions, you will lead a portfolio of key financial institution partners—guiding them, advising them, and working side-by-side to scale innovative financing solutions for water and sanitation. You will serve as a consultant, business advisor, problem-solver, and relationship owner for these partners. This role is ideal for a strategic, analytical, and partnership-oriented professional with deep experience in Africa’s financial services ecosystem. 

What You’ll do 

Account Management   

• You will drive impact by leading relationships with banks, MFIs, SACCOs, and other financial partners—fueling strong collaboration and shared success. Through regular touchpoints, joint planning, and proactive performance monitoring, you’ll deepen engagement, ensure exceptional service, and cultivate long-term partnerships that accelerate access to safe water and sanitation. 

 Business Development  

• You will grow partnerships by identifying new opportunities to expand Water.org’s presence across both existing and emerging financial institutions. By engaging key decisionmakers, you’ll help spark product innovation, strengthen financing solutions, and drive portfolio growth. With a strategic and proactive approach, you will build a strong pipeline of mission aligned partners committed to scaling access to safe water and sanitation. 

 Business Metrics + Reporting   

• You will measure success by tracking partner performance, portfolio growth, fund utilization, and progress toward impact goals. Through timely reporting and clear, data driven insights, you will equip both internal teams and external partners with the information they need to strengthen strategies, improve outcomes, and accelerate impact. 

 Management Responsibility   

• ​​Individual contributor with no subordinates. 

 Why Water.org? 

At Water.org, we’re dedicated to breaking barriers to safe water access for everyone, everywhere. When you join us, you’ll be part of a purpose-driven team committed to sustainability, diversity, and making a lasting impact. We offer growth opportunities, a collaborative culture, and the chance to drive global change.

Discover what makes Water.org a great place to work

Requirements

What makes you a great fit

• 5+ years’ experience in relationship management, partnership development, or account management within: Banks, MFIs, SACCOs, MSME lending and/or Water/sanitation financing 

• Strong relationship-building skills with a proven history of expanding accounts or managing FI relationships. 

• Passionate about making a difference and aligned with Water.org’s mission and values. 

• Bachelor’s degree or equivalent experience. 

• Proficiency in English (written and verbal)    

Travel Requirement   

• Up to 25% of domestic and international travel.    

Benefits

Salary/Benefits   

This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.   

 Being authorized to work in the country posted is a precondition of employment. 

 Type and Estimated Length of Employment:   

Indefinite 

 Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law.  We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply. Water.org participates in E-Verify.