About Us
The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered.
In this role, the Registered Nurse Navigator will function independently to conduct comprehensive nursing assessments of a patient's intention and understanding of Prenuvo services, to provide evidence-based guidance that prioritizes safety and satisfaction. The Flex Nurse Navigator will be responsible for inbound triage of patient questions and pre-scan counseling in addition to medical history review as it pertains to Prenuvo imaging and add on services.
The ideal candidate will present with strong collaboration and communication skills while being able to function autonomously during flex hours to help manage a high volume patient load and clinical requests. The Nurse Navigator will work collectively with the Preventative Medicine Team to deliver timely, high-quality patient care through telephone triage, EMR management, and clinical support across multiple states.
This role is fully remote. Candidates must be located in the US within registered Prenuvo locations and be able to work one of the following shifts: 6:30 AM – 2:30 PM EST or 10:30 AM – 6:30 PM PST, with schedules available Monday–Friday or Thursday–Monday. Flexibility to work any of these shifts is considered an asset.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
Inbound Call Triage and Patient Navigation
- Conduct thorough and real-time chart review of patients who are returning calls from our nurse navigator team
- Support patients in understanding what to expect, how to prepare, and what their next steps may be
- Provide counseling as it relates to patient specific concern and answer patient questions with clarity and empathy
- Complete medication requests per standing order protocol
- Screen patient for appropriateness and safety for add on services
- Follow up with patients to promote comprehensive care coordination before, during, and after their journey
Internal Collaboration & Influence
- Contribute to internal process improvements by sharing insights and identifying workflow gaps
- Participate in quality improvement initiatives, knowledge sharing, and feedback loops
- Collaborate with nursing and non-clinical team members via communication platforms to ensure closed-looped patient care
Clinical Documentation & Coordination
- Maintain accurate and timely documentation of all patient interactions
- Ensure compliance with privacy standards and clinical protocols
- Coordinate with other members of the medical group to ensure seamless patient care
What you'll bring
- Active compact state RN license
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Located in Pacific or Eastern Time Zone and available to work full-time flex hours either Monday - Friday or Thursday - Monday
- Minimum 3 years of clinical experience, preferably in ambulatory care, radiology, oncology, or concierge settings
- Minimum 2 years of remote nursing experience in addition to the 3 years of clinical experience
- Certifications in radiology-related and/or oncology-related nursing
- Strong background in patient communication, education, and relationship-building over the phone and video
- Experience working cross-functionally within healthcare or digital health teams
- Ability to thrive in a fast-paced, startup environment—comfortable with ambiguity, pivots, and iterative work
- Clear, professional written and verbal communication skills
- Confidence using clinical software, telehealth platforms, and productivity tools
- Demonstrated systems thinking and eagerness to contribute to continuous improvement
- A warm, calm presence and a commitment to patient-centered care
- Passion for Prenuvo’s mission and excitement to build something new
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
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We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable!
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Retirement made easy! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- The base salary for this role ranges from $80,000 - $95,000 in local currency, depending upon experience
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].
