Regional Therapy Manager

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the Role

The Regional Therapy Manager will be responsible for overseeing daily program operations and care delivery. The Regional Therapy Manager will report to the Sr. Director of Therapy and will have direct supervision of Therapy Leads who supervise staff therapists. The Regional Therapy Manager will have a strong understanding of eating disorder care delivery in order to ensure that the highest quality of care is being provided by the therapy team. The Regional Therapy Manager is able to work closely and effectively with multiple members of the clinical care team and provide guidance, accountability, and oversight of staff therapists.

Responsibilities

People Management:

• Own the success of your team and flag ongoing improvement opportunities to maintain or improve outcomes.

• Possess working knowledge of regulatory requirements and compliance expectations, and respond accordingly to ensure compliance among the therapy team.

• Participate in interviewing, training, and onboarding of Therapy Leads.

• Provide continuous feedback and coaching as well as initiate performance improvement plans when necessary.

• Write and deliver performance reviews on a biannual cadence.

• Responsible for Therapy Leads and therapist retention, morale, and creating meaningful and sustainable roles.

Clinical Leadership:

• Understand and adhere to Equip’s treatment philosophy.

• Have a strong understanding of Equip’s evidence-based models that support strong clinical outcomes.

• Provide clinical consultation for therapy leads and therapists on complex cases, safety events, and on an as-needed basis. This includes being an active participant in the clinical phone tree/on call.

Quality & Operational Oversight:

• Utilize data and metrics to monitor team performance, to provide feedback, and to guide decision-making.

• Support quality improvement initiatives that align with company and department OKR’s (e.g. session utilization).

• Support the therapy team to meet operational goals (e.g. provider utilization, productivity).

• Ensure consistency and accuracy of policies and procedures within Equip, effectively disseminate to staff therapists, and manage accountability.

Change Management:

• Identifying gaps and needs within the team and structure of care delivery and being proactive and solution-focused to solve problems.

• Disseminate changes to the team using a structured change management approach; ensuring visibility and clear communication.

Team Work and Cross-Functional Collaboration:

• Work as a team with other Regional Therapy Managers as part of the Therapy leadership group.

• Lead key initiatives that contribute to the success of the organization and are aligned with company and department OKR’s.

• Engage in cross-functional collaboration across care delivery verticals and with cross-departmental stakeholders and partners.

• Work collaboratively with care teams to ensure staff therapists are providing the highest quality care to families and patients.

• Perform other duties as assigned.

Qualifications

• 5+ years of experience supervising a team of therapists or therapy leaders at varying levels of experience.

• 5+ years of experience in treating patients with eating disorders.

• Eager to work in a dynamic, fast-paced operational environment at a growing company.

• Ability to identify problems, understand the root cause, and implement solutions.

• Ability to safely and effectively deliver evidence-based care in a virtual care model.

• Ability to hold a team accountable and guide a team toward success.

• Ability to use data to guide decisions.

• Strong people management skills.

• Strong oral and written communication skills.

• Team builder and culture champion, with strong skills in change management.

• Proven ability to build successful and effective relationships with individuals at all levels of an organization.

• Ability to effectively prioritize and reprioritize in dynamic environments.

• Master’s degree in counseling, social work, or related field and active, unrestricted license within home state.

• Eligibility and willingness to be licensed in multiple states or inter-jurisdictional compacts, depending on business needs (fees covered by Equip).

Compensation & Benefits Package

Compensation:

• Earning Potential Range: $117,000 to $130,000 Annually + 15% Performance-Based Bonus Potential.

Time Off:

• Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.

• Generous Parental Leave.

Core Benefits:

• Competitive Medical, Dental, Vision, Life, and AD&D insurance.

  • Equip pays for a significant percentage of benefits premiums for individuals and families.

• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!

• 401k Option.

Other Benefits

Loan Repayment:

• $500/quarter for employees under a year of tenure.

• $1,000/quarter for employees over a year of tenure.

Licensing:

• Equip reimburses fees associated with initial licensure and license renewals (e.g. application to the state board, exam fees, exam study materials, etc.) for any Equip-required licenses and/or cross-licensure requests.

Continuing Education:

• Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000.

• For therapists and medical providers, unlimited online courses through NetCE.

• Up to $1,000/year stipend for continuing education.

• Opportunities to attend team onsites and conferences at various locations throughout the US.

Work From Home Additional Perks:

• $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.

• Initial work-from-home stipend of up to $500.

  • Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).

• Company Laptop.

Physical Demands

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. 

Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at [email protected].

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