Thuma is seeking a performance-driven Regional Retail Manager to lead and optimize our growing fleet of stores. You are a highly analytical, hands-on operator who understands how to translate strategy into measurable results while maintaining an elevated, hospitality-led guest experience. As an early leader in our retail expansion, you will ensure every location meets and exceeds its performance targets through strong team leadership, operational excellence, and consistent execution of Thuma standards.
Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. The role involves three days in the office each week and occasional additional days as needed.
In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together!
Key Responsibilities
Lead & Develop Store Teams: Manage and coach store managers to deliver exceptional guest experiences, strong sales performance, and operational excellence. Lead hiring for all positions during new store openings.
Drive Sales Performance: Build and execute performance strategies that optimize conversion, average order value, and overall store revenue along with other key in-store performance KPIs.
Operational Excellence: Partner closely with HQ teams (CX, Retail Ops, Merchandising, and Marketing) to ensure consistent execution of Thuma standards across all locations.
Hands-On Leadership: Step in as acting store manager when needed to support transitions or provide on-the-ground leadership.
Training & Development: Identify opportunities to elevate team capabilities through coaching, new store team training, performance reviews, and leadership development.
Performance Reporting: Monitor and analyze store KPIs to identify trends, opportunities, and best practices; share actionable insights with leadership.
Budget & P&L Management: Partner on budgeting, labor planning, and evaluation of topline and expense performance to ensure healthy, efficient, and scalable store operations.
Experience Optimization: Regularly visit stores to assess visual standards, guest experience, team performance and engagement and consistency across locations—bringing back insights to evolve how we show up in retail.
Cross-Functional Partnership: Collaborate with brand, marketing, and operations teams to execute programs that drive awareness and traffic.
This Might Describe You
7+ years of experience in retail leadership, including both store management and multi-store or regional management roles.
Proven track record of driving sales performance and developing high-performing teams.
Strong operational acumen and ability to translate strategy into consistent, elevated execution.
Comfortable working in fast-paced, growing environments; adaptable and resourceful.
Deep understanding of premium or experiential retail environments.
Naturally hands-on—comfortable spending meaningful time in stores and leading by example.
Excellent communicator with strong analytical and people leadership skills.
Why Join Us
Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions
Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions
Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical
Dream Setup: Apple Laptop, Airpod Pros, Magic Mouse, Magic Keyboard
Flex Time: Run errands as needed, just get your stuff done
Flexible PTO: We believe healthy, happy, relaxed people do better work
Hybrid: Flexibility to work between your home and our office with everything you need to be successful in both
Employee Discount: We provide an employee discount of 40% off all Thuma products
Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things
Commute Reimbursement: Up to $150 per month for your commute to our office
Room Upgrade: A complimentary product credit when you start, worth up to $2,000
Who We Are
Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.
