Regional Medical Director

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. 

Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. 

About the Role:

We are seeking a dynamic and experienced Regional Medical Director (RMD) to lead clinician teams, drive clinical excellence and a supportive work environment, and contribute to our continued growth and success. The RMD will be responsible for overseeing 3-5 Clinical Leads and their teams totaling up to 30-40 clinicians. They will provide critical management infrastructure to the practice in support of high quality care delivery and clinician well-being. Leadership time will also be devoted to promoting continuous improvement, clinical efficiency, and other initiatives that support company goals, mission and values. This role requires a strategic leader with a deep understanding of people management, operational efficiency, obesity care and telemedicine best practices, and a commitment to supporting teams to deliver the highest standards of clinical care. This is a full-time role reporting to the VP of Clinical Services, and is a fully remote position that can be located anywhere in the United States, but will be leading a team that is seeing patients in the western part of the U.S (PST/MST time zones).

What You Will Do:

Leadership & Management

• Lead, manage, mentor, and support a group of 30-40 clinicians, including physicians, nurse practitioners, and physician assistants.
• Lead, manage, mentor, and support the practice’s Clinical Leads who support their individual pod members 
• Provide continuous improvement feedback, and quarterly quality and performance evaluations for individual clinicians to ensure they are delivering care at the highest standards of clinical practice. Identify any issues with quality and work with the VP of Clinical Services to implement improvement plans. 
• Work closely with the Director of Nutrition, VP of Clinical Services, Regional APP Lead(s), Regional Dietitian Managers, and Practice Management team on projects aimed to improve care delivery and practice efficiency.
• Coordinate with practice leaders and across the organization to facilitate ongoing training and professional development to keep the team updated on best practices and emerging trends in obesity management and telemedicine.
• Review and analyze business data to help drive improvements in key performance indicators (KPIs) for the business. This includes but not limited to billing and coding completion and utilization.

Clinical Quality & Efficiency

• Develop, implement, and monitor clinical protocols and standards to ensure high-quality care and adherence to evidence-based practices.
• Coordinate with the Lead of Clinical Quality and Safety, VP of Clinical Services and across the organization to identify areas for improvement and support implementation of strategies to enhance clinical efficiency and patient outcomes.
• Review and analyze clinical data to assess performance, address any quality concerns, and drive continuous improvement. This includes but not limited to note completion, billing and coding accuracy, and chart reviews.
• Conducting chart reviews on all clinicians in coordination with the Lead of Clinical Quality and Safety and assigned Clinical Leads.

Patient & Clinician Well-being

• Actively promote a positive and inclusive team culture that supports, values and elevates individual team members and their contributions.
• Coordinate with the Director of Wellness, VP of Clinical Services, and across the organization to promote a supportive and collaborative work environment that prioritizes clinician well-being and professional satisfaction.
• Develop and implement strategies with Practice Management, Product, and Engineering teams to improve patient engagement, satisfaction, and overall experience with our telemedicine services.
• Address and resolve any patient or clinician concerns in a timely and empathetic manner.

Strategic Initiatives

• Work closely with senior leadership to align clinical strategies with overall business goals and objectives.
• Participate in the development and execution of strategic initiatives related to growth, technology adoption, and service expansion.
• Stay abreast of industry trends, regulatory changes, and advancements in telemedicine and obesity care to ensure the practice remains at the cutting edge.

About You:

Education & Certification:

• MD or DO degree from an accredited medical school
• American Board of Internal Medicine (ABIM) certified endocrinologist or American Board of Obesity Medicine (ABOM) certification
• Valid medical license in relevant states or willingness to obtain as required (Strong preference for candidates who are licensed in one more of the following states: CA, TX, IL, MA, NY, FL)

Experience:

• Minimum of 2 years of clinical management experience of at least 10 clinicians
• Minimum of 5 years of clinical experience with a minimum of 3 years in obesity medicine
• Masters degree in business administration, public administration, or public health preferred
• Proven experience in telemedicine practice management and a strong understanding of telehealth technologies.
• Demonstrated ability to lead a diverse clinical team and drive clinical quality and efficiency.

Skills & Competencies:

• Passion for providing a superlative patient experience and helping create an exceptional work environment.
• Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team.
• Excellent analytical and problem-solving skills, with the ability to interpret clinical data and make informed decisions.
• High level of empathy and commitment to patient-centered care.

You’ll Be Successful in this Role if….

• You demonstrate emotional intelligence and outstanding communication skills - listen actively, help people feel heard and validated, empathize and advocate. Also to set limits and have difficult conversations when needed. 
• Can build and strengthen relationships with other members of the team. 
• You are a critical thinker who identifies and synthesizes problems and a problem solver who consistently comes forward with thought-out proposals for solutions.
• You can apply company policies/procedures to take a first pass at resolving issues. 
• You can help mentees prioritize and distinguish between small issues affecting a small number and larger issues with greater impact.
• You can work independently, make decisions, know when to ask for help.
• You can show flexibility to adapt with evolving clinic needs in our fast-paced, dynamic work environment.
• You embrace our culture(s) of continuous improvement as a start-up, and lifelong learning/evidence-based medical practice, and can help us sustain them.
• You are excited for an opportunity to grow professionally, and develop your leadership skills. Monthly leadership development training sessions will be provided as part of the growth opportunity in this role.

The Regional Medical Director position requires 1.0 FTE, commitment. Time will be allocated as 80% Leadership, 20% Clinical.