Regional Manager - Mumbai and Pune

About Rentokil Initial Hygiene

Job Responsibilities:

  • Team Handling and maintaining P&L accounts of Branches
  • Perform cost-benefit and needs analysis of existing/potential clients to meet their needs
  • Maintain positive business relationships with the clients
  • Reach out to large customers through Data mining & developing referrals from existing accounts
  • Develop new business opportunities with the team to acquire NEW Large & BIG accounts 
  • Expedite the resolution of customer problems and complaints to maximise satisfaction  
  • Collaboration with the internal team and external stakeholders. 
  • Analyse the territory/market’s potential, Competition products and services, track sales reports 
  • Drive collection & keep DSO Days in control as per AOP

Key Result Areas:

  • Customer Relationship/Sales/ Business Development 
  • Team Handling for sales/collection/service/operations
  • Customer Service & complaints handling
  • Maintaining MIS/Reports 

Competencies (Skills essential to the role):

  • Excellent Customer Relationship management skills
  • Excellent interpersonal skills
  • Collaborative leadership style 
  • Excellent people managing skills
  • Problem-solving 
  • Proven track record of customer management and business development
  • Ability to work with cross-functional teams 

Role Type / Key working relationships:

  • People Manager
  • Internal team
  • External stakeholders

Requirements

Educational Qualification / Other Requirement:

  • Bachelor’s Degree (or its equivalent) with overall experience of at least 12 years spread across front line B2B sales and Account Management  including 3 to 4 years in team management 
  • Fair knowledge of the geography in which the position will be based
  • Good working knowledge of Word, Excel and PPT

Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!

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