Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
We are looking for an experienced Regional Engineering Lead, Operations (Automation) to oversee and optimize our automation systems across multiple regions. As part of a dynamic team, you will be accountable for all automation equipment, lead engineering teams, drive process improvements, and pioneer the implementation of new technologies to enhance our logistics and sort operations.
Job Responsibilities
Develop opportunities towards sort operations and logistics automation for all regions together with the Regional/Country Ops and Country Automation teams
Overall management of Regional maintenance and engineering teams
Accountable for all automation equipment status including installation, maintenance and sustainability and performance of all systems in all regions
Comprehensive understanding of all automation systems in regions and provide support and improvements to the system as required by Regional and Country teams
Training and advisory to Regional and Country Operations for use and upkeep of the systems together with safety and security advice
Review budget and accounting for maintenance and spare parts for Maintenance of all automation systems
Key holder of engineering KPI markers upwards to Country and Regional management
Manage integration of Ninja Van software systems with automation software systems
Conduct review and analysis of sort operations regionally with regards to conduct and performance of sort operations
Improvement of warehouse operations to facilitate cost savings and performance gains
Pioneering new automation technology implementation into operational process flows in logistics environment
Accountable for SLA indicators for automation system to vendors together with ensuring accountability of these SLAs
Ensure maintenance scheduling and manpower for the upkeep of all automation systems in countries
Ensure all work from Automation team (Regional and country) is detailed and recorded reliably
Ensure cost effective planning, design and selection of facilities and equipment
Assessments for the performance of all automation systems in Country
Review and ensure budget of spare parts and inventory management is correct
Overall Subject Matter Expert for Automation at Regional level
Ensure performance metrics of sort operations through automation systems and adjacent processes
Champion cost savings of operations in warehousing and adjacent operations through process or automation improvements
Job Requirements
BS Mechanical / Electrical / Mechatronics Engineering
Minimum of 5 years work experience in relevant industries and project implementation, ideally material handling systems
1-3 years of experience leading multi-location remote engineering teams (Automation in industrial or e-commerce experience preferred)
Broad geographical experience across different cultures, with a minimum of 1-3 years in ASEAN
3-5 years of Warehouse, Logistics and/or Industrial operations experience
Excellent communication skills
Excellent people management skills
Startup mindset with problem solving initiative
Advanced spreadsheet experience
Good data analysis experience
Keen business acumen and a deep understanding of financial outcomes while making high judgment decisions collaborating with sourcing, manufacturing and deployment teams
Knowledgeable in safety and security requirements for automation systems, including conveyors and moving parts
Experience with data integration processes through API or FTP protocols
PLC/SCADA experience
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