Regional Account Manager - East Coast

AI overview

Drive customer relationships in the eastern region through innovative solution selling and lead generation while collaborating across divisions to enhance service delivery.

The Regional Account Manager will be responsible for building, managing and maintaining SIGMA’s customer relationships within the Western region. The key focus is to develop lasting relationships with current and potential customers/prospects in future sales and purchasing opportunities within SIGMA Group. This person will provide high level support and innovative solution selling with a strong customer focus everyday. The primary goal being to sell solutions/services to new and existing customers; as well as identify purchasing opportunities for equipment and parts.


The role will report to the Buying Team Supervisor Sales; collaborating heavily with all divisions within SIGMA.


As a Regional Account Manager you will collect potential customer leads from various sources such as your personal industry contact list, customer websites, trade shows, phone prospecting and other department leads. You will then qualify leads to determine viability of a site visit to that area. 


We are looking for an entrepreneur who is driven to create and nurture their region's portfolio. This position will support the eastern region of the country (ideal areas near “but not limited to” Dover, DE and Harrisburg, PA) 


Duties/Responsibilities:

  • Travel regularly (typically weekly) to client sites to assess, document, photograph, and catalog manufacturing and packaging equipment/parts for sale or purchase.
  • Sell SIGMA Group’s services, especially our equipment buy/sell and resale solutions, directly to clients during site visits.
  • Develop detailed equipment documentation and agreements to support sales and purchase transactions.
  • Procure used manufacturing and packaging equipment for SIGMA’s sales organization through outright purchase, consignment, brokering, or auctions.
  • Assess customer needs and recommend optimal equipment or project solutions.
  • Negotiate purchase and sale agreements for equipment and parts.
  • Generate leads for SIGMA Group divisions by building client relationships and identifying cross-selling opportunities during site visits.
  • Identify, develop, and maintain long-term relationships with existing and potential customers to drive sales and prospect new business.
  • Use SIGMA’s CRM (Insightly) proficiently to manage leads, ensure timely follow-ups, and organize efficient client interactions.
  • Meet monthly performance goals.
  • Communicate internally with team members, BDC, and manager to ensure seamless service delivery.


Knowledge, Skills and Abilities:

  • 5 yrs. experience with food manufacturing equipment and processes 
  • Technical-minded, engineer’s mindset with the ability to use critical thinking
  • Strong customer service focus and background 
  • Demonstrated negotiation and closing experience; preferably B2B environment
  • Previous success in selling; buying experience a plus
  • Ability to own the process from start to finish; highly organized and utilizes CRM proficiently (systems savvy)  
  • A learner mentality - constantly absorbing information given 
  • Driven and self-disciplined 
  • College degree required, preferably in a technical discipline       
  • Strong oral and written communication; represents the company in a professional manner 
  • Ability to adapt in a fast changing environment - forward thinking


Physical/Travel Requirements: 

  • Travel weekly during the regular work week (Monday through Friday, weekends rarely but as needed)  to visit clients and catalog equipment to determine best purchase options (globally, if needed)
  • Candidate will spend 4 - 6 weeks at SIGMA Corporate office (Evansville, IN) to learn the business, processes and systems for this position


About Our Company: 

SIGMA Group is an employee-owned company based in Evansville, Indiana, with 120 team members supporting manufacturers worldwide. Since 2003, we’ve helped companies in the food, beverage, packaging, and consumer goods industries buy, sell, appraise, integrate, and manage production equipment.

Our goal is simple: extend the life of valuable assets and make equipment easier to move, reuse, or resell. By doing so, we help our customers recover value, reduce waste, and keep production moving all while supporting a more sustainable, circular economy.


What We Offer: 

As an ESOP (Employee Stock Ownership Plan) company, our culture revolves around innovation, creative solutions and the tenacity to see them through. Our casual offices are filled with passionate people who work hard and play hard. We welcome new ideas and offer opportunities for advancement within all teams!

  • Competitive compensation
  • Professional growth and development opportunities
  • Tuition reimbursement
  • Comprehensive health and wellness plan
  • Flexible paid time off and paid holidays
  • Team-building activities
  • ESOP participation and 401(k) savings plan

Perks & Benefits Extracted with AI

  • Education Stipend: Tuition reimbursement
  • Health Insurance: Comprehensive health and wellness plan
  • ESOP and 401(k) plan: ESOP participation and 401(k) savings plan
  • Paid Time Off: Flexible paid time off and paid holidays
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