Recruitment Coordinator - People Operations Associate
TLDR
Contribute to unique operational challenges by designing candidate experiences and leading a global internship program within Stripe's dynamic support team.
Recruitment Coordinator, Industry Hiring
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Team
Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users—whether they are an independent business, startup, SMB, or enterprise—and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all of Stripe's growth.
Stripe has unique operational challenges resulting from both our scale and the types of businesses we partner with as a result of "growing the GDP of the internet." Stripes leverage their understanding of our products, the financial industry, money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this expertise ourselves.
What You'll Do
- Work closely with industry recruiters to design the candidate experience and schedule interviews for Stripe candidates.
- Create and project-manage a meaningful internship program for our global intern community by organizing and executing events and other engagement activities.
- Communicate with candidates to guide them through their upcoming interviews.
- Greet candidates, make them feel welcome, and ensure on-site interviews run smoothly.
- Help plan industry recruiting events across the country, including coordinating event logistics (e.g., swag delivery, catering, travel) for job fairs, technical talks, and partnership events.
- Build out and improve administrative processes to ensure the recruiting process is seamless for employees and candidates alike.
- Learn the ins and outs of the Stripe recruiting process and take on more complex responsibilities over time.
Who You Are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 0–2 years of experience in recruitment coordination, specifically within industry hiring; fresh graduates are welcome to apply.
- Exceptional organizational skills with superb attention to detail.
- Scheduling, coordination, or event-planning experience is a plus; fresh graduates with relevant internship or academic project experience are encouraged to apply.
- Ability to thrive in a fast-paced environment; prior experience is a plus but not required.
- Strong team player; adept at collaborating with multiple stakeholders simultaneously.
- Highly flexible: able to shift tasks and reprioritize quickly in a dynamic environment.
- Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness.
- Ability to connect and build rapport with diverse groups of people.
- Willingness and ability to travel up to 30% during peak recruiting cycles and work flexible hours as needed.
- Detail-oriented, analytical, and adaptable, with a commitment to continuous improvement.
- Strong operational execution and organizational capabilities.
- Demonstrated discretion and sound judgment in handling confidential and sensitive information.
- Flexibility to work in any shift between 6:00 AM and 10:00 PM.
Preferred Qualifications
- Creative and process-driven mindset: you're constantly looking for ways to improve efficiency.
- Genuine passion for partnering with internal stakeholders and driving collaborative outcomes.
Stripe is a financial infrastructure platform that empowers businesses to accept payments and drive growth. Serving millions of companies, from global enterprises to fledgling startups, Stripe is focused on simplifying payment processes and fostering new opportunities for its users.