Recruiting Operations Associate

ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue.  Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 250MM+ calls - Driven $7B revenue for customers - Scaled to $## ARR - Built amazing NYC (NoMad) in office culture ABOUT THE ROLE The Regal team is seeking a Recruiting Operations Associate to be the operational backbone of our recruiting and hiring team. This role is for someone who can independently manage recruiting logistics, proactively improve processes, run our day-to-day systems & workflows, and help implement and manage cutting-edge tools to keep up with the team's fast-paced environment. If your core value is operational excellence, making hiring predictable, efficient, and high-quality, then let’s talk!  RESPONSIBILITIES:

Own data accuracy, system integrity, and ongoing maintenance of the ATS

Support implementation and rollout of new recruiting and people tools, including ATS migrations

Partner with recruiting to manage interview scheduling, support onsite interview days, and greet candidates onsite to ensure they feel welcomed and supported throughout the process

Continuously evaluate and improve hiring and people processes based on stakeholder feedback to increase efficiency and employee experience

Administer and maintain recruiting systems and tooling (e.g., Lever, Clay, LinkedIn Recruiter, BuiltIn, Candidate.fyi)

Maintain a centralized view of the recruiting and people tech stack; assess, recommend, and deploy tools to support operational scale

Own people and hiring data management, ensuring accuracy, consistency, and reliability across systems

Build and maintain reporting, dashboards, and insights to support data-driven decision-making

Proactively identify and resolve operational bottlenecks across scheduling, workflows, and handoffs

Design, document, and iterate on hiring workflows, templates, and operational playbooks

Monitor and report on hiring operations metrics, including time-to-hire, funnel movement, and interview capacity

Partner cross-functionally to improve operational efficiency and ensure a consistent, high-quality hiring experience

ABOUT YOU:

1-2  years of experience in recruiting coordination, recruiting ops, or people ops

Proven ability to run hiring logistics independently with minimal oversight

Strong organizational skills and exceptional attention to detail

Clear, professional communicator with a candidate-first mindset

Systems-oriented thinker who enjoys improving processes

Comfortable operating in ambiguity and fast-paced startup environments

Experience supporting technical or GTM hiring

Familiarity with Ashby, Lever, Greenhouse, or similar ATS tools

Early-stage startup experience

Exposure to recruiting analytics or employer branding initiatives