Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi, my name is Symone, Recruiting Operations & Enablement Manager here at Customer.io! I’m looking for a Recruiting Coordinator who cares deeply about candidate experience and takes pride in keeping our recruiting processes organized, accurate, and running smoothly.
This role goes beyond scheduling. While interview coordination is central to the work, you’ll also help strengthen how our recruiting team operates — supporting programs, improving processes, and ensuring our systems stay aligned and effective. You’ll partner closely with the recruiting team, hiring managers, and interviewers to keep communication clear, workflows structured, and every candidate interaction thoughtful and consistent.
We believe in transparency. The salary range for this role is $75,000 - $80,000 USD, depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected].
Customer.io provides a platform that enables over 8,000 companies, from startups to large brands, to automate their communication with customers. By leveraging real-time behavioral data, we help teams deliver smarter and more relevant emails, push notifications, in-app messages, and SMS, ensuring that the messages people receive are meaningful and engaging.
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Recruiting Coordinator Q&A's