Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you’re still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone?
Kaizen Labs is rebuilding the government’s digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we’re replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them.
Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience.
Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital.
We’re a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we’re just getting started.
Kaizen has recently raised its Series A, and we’re excited to grow our team in a thoughtful, strategic, and scalable way. As we enter this next phase, we’re seeking a Contract Recruiter to support our hiring efforts over the next six months, with the potential to transition to a full-time role based on performance and business needs.
In this role, you’ll make an immediate impact by owning sourcing, interview coordination, candidate experience, and full-lifecycle recruiting across multiple roles. You’ll work closely with hiring managers and cross-functional partners to build strong pipelines, move candidates efficiently through the process, and help scale our organization. This is an ideal opportunity for someone who enjoys balancing strategic recruiting with hands-on execution in a fast-paced, high-growth environment.
This is a 6-month contract role, with the potential to convert to full-time based on business needs and performance. We encourage applications from candidates who are excited about joining in this capacity.
This is a hybrid role based out of our New York City HQ. Candidates must be located in the NYC area or able to commute to the office at least three days per week (Tuesday–Thursday).
Lead sourcing, scheduling, and pipeline management across all open roles, ensuring candidates receive a first-in-class, white-glove experience from initial outreach through interview completion.
Own full-lifecycle recruiting for a select set of roles, including intake, sourcing, screening, interviewing, and offer support.
Partner closely with hiring managers to align on role requirements, candidate profiles, and hiring timelines, and to keep searches moving efficiently.
Proactively manage candidates through each stage of the hiring process with clear, timely, and empathetic communication.
Track, analyze, and communicate pipeline health, hiring progress, and key recruiting metrics to recruiters, hiring managers, and leadership.
Own interview coordination across roles and stakeholders, serving as the primary point of contact for candidates and interviewers.
Identify opportunities to automate and improve recruiting workflows and contribute to scaling our hiring processes.
Participate in weekly recruiting and hiring syncs, sharing updates, insights, and recommendations.
3+ years of full-lifecycle recruiting experience in a fast-growing startup or tech environment.
Experience using LinkedIn Recruiter, and familiarity with tools like Gem and Ashby (or similar ATS platform).
Proven ability to balance sourcing, recruiting, and scheduling in a high-volume, fast-paced environment.
Strong communication skills and confidence partnering with hiring managers at all levels.
A systems-minded recruiter who enjoys building scalable, efficient recruiting processes.
Someone who leads with kindness, empathy, and transparency in all candidate interactions.
Hourly Rate: $40 - $60/hr
Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
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