Reconciliation Manager

Role Overview

On behalf of our client, we are seeking an experienced Reconciliations Manager with 4-5 years of relevant experience to oversee and manage all reconciliation activities within the payments/fintech operations. The successful candidate will liaise between the operations, finance, and payments teams to ensure accuracy, timely settlement of transactions, and resolution of discrepancies.

Key Responsibilities

• Lead and manage daily reconciliation processes (e.g., payments received, card/ACH transactions, merchant settlements, inter-company transfers)

• Ensure that transaction flows from operations, payments processors, acquiring banks and internal ledgers reconcile accurately

• Investigate, identify and resolve discrepancies, mismatches or outstanding items in a timely manner

• Develop, maintain and optimise reconciliation workflows, including automation and controls to ensure efficiency and scalability

• Coordinate with finance, treasury, operations and external payment partners to close the books and ensure the integrity of financial data

• Prepare and deliver reporting on reconciliation status, exception aging, trends, root-cause analysis and recommended process improvements

• Assist in month-end and quarter-end close activities related to reconciliation and settlement processes

• Maintain and update documentation of processes, controls and Standard Operating Procedures (SOPs)

• Identify risks in the reconciliation process, propose and implement mitigation measures, and ensure compliance with internal and external audit requirements

• Support ad hoc projects such as new payment method onboarding, system integrations, migrations or enhancements that impact reconciliation flows

Required Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, Business Administration or a related field

• Minimum of 4-5 years of hands-on reconciliation experience within payments, fintech, banking or financial services environment

• Strong understanding of payments flows, settlement processes, payment processors/acquirers, card/ACH, foreign currency settlements and inter-company clearing

• Proven ability to investigate and resolve reconciliation discrepancies and exceptions, and to dig into root-causes

• Excellent MS Excel skills and experience with reconciliation tools, ERP or accounting systems; scripting/automation experience (e.g., SQL, VBA, Python) is a strong advantage

• Ability to work in a fast-paced, high volume, growth environment with tight deadlines and evolving processes

• Strong communication skills (both verbal and written), attention to detail, analytical mindset and ability to work cross-functionally

• High level of integrity, professionalism and accountability