Receptionist (Administrative Support)

About Appen Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video. Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together. At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Key Responsibilities

Front Desk & Visitor Management

Serve as the first point of contact for all office visitors and candidates

Greet visitors professionally and manage sign-in procedures

Notify employees of visitor arrivals and coordinate meeting room usage

Handle incoming calls, emails, and general inquiries, escalating as needed

Administrative & Office Support

Provide day-to-day administrative support to the Administrative Assistant

Receive, sort, and distribute mail, documents, and deliveries

Maintain basic office records, logs, and trackers

Assist in preparing simple reports, documents, and internal communications

Office Supplies & Coordination

Monitor office and pantry supplies and report replenishment needs

Assist in placing orders and coordinating deliveries with suppliers

Track deliveries and report issues or shortages

Employee & HR Coordination Support

Assist with onboarding and offboarding logistics (ID access, workspace setup, coordination schedules)

Support interview scheduling and candidate arrival coordination

Assist in internal events, meetings, and office activities

Office Environment & Security Support

Help maintain cleanliness, order, and professional appearance of reception and common areas

Support access card issuance and basic office security procedures

Report facility or safety concerns to the Administrative Assistant

Other Duties

Perform other administrative and support tasks as assigned

Act as backup support for basic office operations during peak periods

Qualifications & Skills

Minimum 1–2 years of experience as a receptionist, office assistant, or in administrative support

Prior experience in a corporate or office setting is an advantage

Knowledge of front desk operations and basic office procedures

Excellent written and verbal communication in English

Professional, courteous, and customer-focused demeanor

Strong organizational and multitasking abilities

High attention to detail and dependable work ethic

Discreet and responsible in handling confidential information

Proficient in core Microsoft Office applications (Word, Excel, Outlook)