Receptionist ( 1 year Fixed term contract)

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As the Receptionist, you will be the first point of contact for employees, clients, and visitors, ensuring smooth day-to-day operations in the London office

How will you make an impact?  

As the Receptionist, you will be the first point of contact for employees, clients, and visitors, ensuring smooth day-to-day operations in the London office. Your responsibilities will include:

• Front Desk & Visitor Management:
• Opening and setting up the reception and waiting area.
• Answering and directing calls professionally.
• Managing visitor access, issuing passes, and ensuring sign-in compliance.
• Notifying ground floor reception of visitor arrivals via the online portal.
• Meeting Room & Event Coordination:
• Booking and monitoring internal and client meeting rooms.
• Ordering and arranging catering for meetings, ensuring all costs are logged.
• Assisting with office events and social committee activities.
• Mail & Courier Services:
• Handling incoming mail distribution.
• Arranging daily couriers to internal and international shipments via DHL.
• Office & Facilities Support:
• Managing Cleaning Operatives and ensuring completion of daily checklists.
• Maintaining a clean and welcoming reception area.
• Ordering office supplies and placing stationery orders.
• Logging and tracking facilities-related expenses and admin spreadsheets.
• Raising and tracking internal purchase orders (POs).
• Logging helpdesk tickets for maintenance requests (e.g., air conditioning, doors, lifts).
• Liaising with security for access control, including out-of-hours access.
• Administrative & Team Support:
• Assisting the London & Southampton Office Manager with leaver equipment returns.
• Supporting the EMEA Facilities Manager with various tasks as needed.
• Assisting departments with administrative tasks upon Office Manager approval.
• Finalizing documents (signature collection, stamping, scanning, and forwarding).
• Binding and laminating documents when required.
• Providing remote support to Southampton & London offices for purchasing, event planning, and venue coordination.
• Covering DHL-related tasks when the Office Manager is unavailable.

Have you got what it takes?

We are looking for a dynamic, highly organized professional who thrives in a fast-paced corporate environment. The ideal candidate will have:

• Corporate Reception Experience: Previous experience in a front-of-house role within a corporate setting.
• Strong Interpersonal Skills: A friendly, open, and approachable manner with excellent communication skills.
• Technical Proficiency: Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Professionalism & Initiative: A polished appearance, professional attitude, and the ability to remain proactive and resourceful in problem-solving.
• Organizational Skills: The ability to multitask, prioritize effectively, and work well under pressure.
• Team Spirit: A collaborative mindset with a “can-do” attitude and willingness to support colleagues.
• Flexibility & Business Awareness: An understanding of company objectives and the ability to adapt as needed.

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICE.About NICE 

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. 

Requisition ID: 10240
Reporting into: Manager, Facilities, IL

Role Type: Individual Contributor