Real Estate Virtual Assistant for a USA Client (Remote)

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.

We are looking for a real estate virtual assistant across all LATAM to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities. This is an execution-focused role responsible for maintaining accurate records, processing leasing activity, supporting billing and maintenance workflows, and ensuring operational consistency across systems.

This role is best suited for someone who is highly detail-oriented, process-driven, and dependable, with experience supporting U.S.-based real estate or property management operations.

Key Responsibilities

Leasing, Resident Records & Compliance

• Manage leases, renewals, move-ins/move-outs, resident info sheets, and documentation in Rent Manager
• Run and track background and credit checks; record approvals/denials per Fair Housing guidelines
• Maintain complete, audit-ready resident files and support HUD, state, and park-level compliance

Billing, Collections & Maintenance Support

• Post rent, utilities, late fees, and one-time charges; assist with utility billing setups
• Identify and flag NSFs, delinquencies, and billing discrepancies; coordinate corrections with accounting
• Create, update, and track work orders in Rent Manager; upload invoices, notes, photos, and maintenance hours

Reporting, Data Accuracy & Communication

• Prepare weekly and monthly reports (occupancy, delinquencies, move-ins/move-outs, leasing pipeline)
• Validate data accuracy across Rent Manager and Google Sheets; flag exceptions, trends, and risks
• Serve as back-office support for Community Managers; communicate via Slack and email and escalate issues with documentation

Requirements

Experience

• You must be bilingual. Please send an English resume.
• 2+ years in real estate back-office operations, property management, or similar operations roles
• Prior experience supporting U.S.-based clients preferred
• Proven Rent Manager proficiency
• Google Sheets, Docs, and Drive (intermediate to advanced)
• Working knowledge of U.S. leasing, billing, and compliance concepts

Work Expectations

• U.S. Central Time overlap required
• Daily time tracking (Hubstaff or equivalent)
• Strict SOP adherence; zero tolerance for data manipulation or shortcuts

Personal Attributes

• Highly detail-oriented, process-driven, and organized
• High integrity with confidential data
• Calm under pressure and able to support multiple communities simultaneously

Benefits

• USD Salary.
• Ability to work remotely.