We have a newly created position for a R&D Packaging Scientist, Manager Foodservice located out of our corporate office in Bloomington, MN. The Packaging Scientist, Manager Foodservice will support the Dairy Queen Brand in developing packaging solutions that bring our iconic treats and food to life. This role will be responsible for setting the overall strategy of the packaging team, building the team, and working with internal and external partners. They will drive innovation across national campaigns, product launches, and test markets, while also leading sustainability initiatives that align with Dairy Queen’s commitment to environmental responsibility. Packaging design will balance operational efficiency, consumer delight, product performance, compliance, and affordability.

Key Accountabilities Include:

Innovation/Growth:

Design and implement a forward-looking packaging vision to fuel continuous innovation for consumer facing initiatives.
Lead packaging initiatives that improve restaurant operations and guest experience.
Develop and execute product testing procedures for new packaging concepts.
Regulatory, Sustainability & Quality:
Outline and own packaging related sustainability goals for Dairy Queen. Will serve as the primary resource to develop and implement actionable strategies.
Develop partnerships with government affairs, public relations, and vendors and industry experts to ensure environmental compliance.
Monitor local and national regulations and develop new products/materials to comply with mandates when needed.
Manage packaging quality assurance programs, resolve supplier issues, and maintain accurate specifications. Provide technical support to field operators for packaging issues in existing restaurants

Cost Optimization:

Create strategy and approach for cost optimization projects.
Partner with Supply Chain to identify key products
Partner with external vendors

Team Leadership:

Talent management, oversee the department and growth of the team.
Develops strategies and team & department goals that align with department mission and business goals
Provides routine coaching and direction to team members to help ensure department and company goals are prioritized and met
Identifies and implements strategies to generate team member satisfaction and productivity • Elevates team or project issues to department and company leadership as appropriate
Provides input to and helps manage department budget

Education:

Bachelor of Science in Engineering (Packaging, Chemical, Mechanical); MS/MEng preferred.
5–7 years of experience in packaging/engineering.
1-2 years of experience managing people, preferred.
Foodservice or manufacturing experience, preferred.
Understanding of retail/restaurant operations.

Skills:

Proven ability to manage vendor relationships successfully.
Strong communication and collaboration skills.
Demonstrated creative problem-solving abilities.
High accuracy and timeliness in completing assignments.
Strong analytical skills and attention to detail.
Ability to handle and resolve conflict effectively.
Self-starter who thrives in a fast-paced, dynamic environment.
Highly organized with the ability to manage multiple priorities.
Coaching and mentoring skills with strong follow-through.
Ability to travel up to 20%.

Benefits

Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.

Work Environment

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.

Inclusion & Belonging

We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.

IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.