Quality Supervisor

Schedule: Training will take place on 1st shift and then transition to 3rd shift 10:00pm- 6am

SUMMARY

The Quality Assurance Supervisor will develop and manage Quality Assurance programs and activities that will ensure compliance with company policies, food safety standards, government regulations, and industry best practices including GMP and HACCP. The QA Supervisor will integrate quality assurance into all functions and people.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews current systems and capability versus best-in-class systems and chart a path to bring Nature's Bakery to industry leading compliance to regulatory requirements, customer needs and consumer delight.
• Ensures best practices and policies related to GMPs are integrated with the Quality System, program and policies to incorporate at minimum, all relevant areas of SQF, FSMA and key customer audit criteria.
• Develops capabilities and understanding across functional teams where needed to execute the quality system.
• Aligns with leadership team to ensure common understanding and shared accountability.
• Stays current on regulatory and industry trends to proactively manage risk, develop team and anticipate/address potential issues that may arise.
• Manages corrective action processes and leads plans to drive resolution and continuous improvement.
• Monitors, supports and enforces all food safety processes and procedures and maintains the corrective and preventive action program for troubleshooting production concerns and customer/consumer product issues.
• Leads and/or participates in the implementation of new processes and practices.
• Manages and investigates Customer/Consumer Complaints and reports out findings.
• Manages Kosher (Rabbi visits) and Organic Certification Requirements
• Leads internal and external audit processes and ensures they adequately integrate with our Quality System and that any opportunities are defined, prioritized and resolved.
• Builds strong culture of Quality and Food Safety across functional teams within the facility.
• Effectively influences business partners and engages employees across the manufacturing facility in their role in establishing and assuring superior quality.
• Implements quality assurance programs in compliance with regulatory standards, internal processes and consumer expectations.
• Manages skills matrix of hourly QFS associates and ensures compliance with documented procedures.
• Evaluates and assists in development of skills and training needs of the hourly QA team members.
• Participates and contributes in investigations and research activities to support continuous improvement of the department.
• Conducts verification, validation of Food Safety Pre-requisite programs.
• Provides oversight to document control & quality food safety training.
• Performs other duties as may be assigned.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following list that follows is representative of the knowledge, skill and/or ability required:
• Proficiency or ability to quickly become proficient with ERP system
• Ability to learn reports and techniques used to understand accuracy
• Ability to Influence/challenge peers in operations/warehouse in executing key tasks accurately
• Ability to build cross-functional relationships with key stakeholders and inventory owners.
• Good problem solver.
• Strong attention to detail.
• Strong organization and time management skills.
• Ability to work independently.
• Ability to be certified to operate equipment needed to support warehouse cycle counts (i.e. man lift, forklift, pallet jack).