Quality Service Associate

Location: 572 Aero Dr NE #165, Calgary, AB T2E 8P6 - Please check the location of the job and make sure that you can access the location before applying.

Schedule: Tuesday, Friday and Saturday , day shift (8h00am-4h00pm).

Salary of 16,50$/h to start

Who we are: Goodfood (TSX:FOOD) is a leading online grocery service in Canada, delivering fresh meal solutions that make it easy for members from coast to coast to enjoy delicious meals at home every week. Join our table, and make good things happen!

Our mission:  Make the impossible come true, from farm to kitchen, by enabling members to do their weekly meal planning and grocery shopping in minutes.

What you’ll be doing: Changing the way Canadians eat every week!

Responsibilities:

• Work Methods
• Ensure recipes and ingredients are prepared according to the proper procedures and record the data;
• Communicate with associates the weekly guidelines regarding the critical ingredients and operations notes;
• Conduct randomized sample audits of recipe bags and record the data
• Inspect the ingredients before portioning and coach employees at the start
• Do quality walk-rounds in the storage areas and flow rack to make sure all the ingredients and products are compliant to GoodFood requirements
• Training & On-boarding
• Provide training to employees on Goodfood work methods, Good Hygiene practices, and other relevant topics;
• Conduct the onboarding presentation to new employees;
• Deliver punctual on the job training to employees as needed;

• Continuous Improvement
• Act as a reference and answer associate’s quality-related questions;
• Communicate and follow up on quality issues with both the sourcing and inventory department;
• Coach employees who do not meet the standards of hygiene and food safety;
• Identify the sources of food safety and hygiene problems, suggest solutions and participate in their implementation;
• Make sure associates are working efficiently (no overuse of the scale, portion by unit as much as possible etc…);
• Provide feedback to team leaders;
  Participate in reducing waste and improving inventory

• Food Safety
• Investigate quality issues and put in place counter-measures;
• Conduct audits on compliance with hygiene rules, cleanliness, and safety standards;
• Conduct pre-shift cleaning inspections on production areas, machines and equipment;
• Make sure issues with recipes are corrected;
• Maintain inspection records;
• Report on and ensure that food safety and hygiene issues are resolved;
• Make sure quality standards are followed by all employees;
• Any other related task.

Requirements and qualifications:

• A minimum of 6 months experience in a related position
• The ability to lift up to 50 pounds repetitively during your shift;
• A willingness to perform repetitive tasks for extended periods of time;
• A willingness to work in a cold workplace (0 to +4 degrees).

If you want to be part of a growing company that’s changing how Canadians eat, now is a great time to put on your steel-toe shoes and join!