Quality Program Manager

Union: Non Union
Number of vacancies: 1
Site: Princess Margaret Cancer Care
Department: Blood and Marrow Transplant
Reports to: Clinical Director
Hours: 37.5 hr/week
Shifts: Days
Status: Permanent Full Time 
Closing Date: December 29, 2025

Position Summary

Reporting to the Clinical Director, and working in partnership with the Program Medical and Quality Directors and key stakeholders, the Quality Program Manager (QM) will promote a culture of quality and standards of excellence for the BMT-IEC recipient, BMT donor, CMH patient, and their families.

The Quality Program Manager is responsible for oversight related to CMH Program quality improvement and patient safety, in addition to compliance with the following:

• Health Canada – safety of human cells, tissues and organs for transplantation regulations
• Food and Drug Administration (FDA)
• The Foundation for the Accreditation of Cellular Therapy (FACT)
• Centre for International Blood and Marrow Transplant Research (CIBMTR)

We are seeking a self-directed individual with exceptional leadership qualities to support excellence in clinical oncology practice, while contributing to a strong organization-wide inter-professional practice environment.  The role focuses on quality oversight, including but not limited to, standard operating procedures, deviation and audit management, of cell therapy and malignant hematology processes and organizational requirements.   

Duties

• Projects to identify and improve quality and patient safety issues
• Critical incident reviews or non-compliance issues
• Education and support to the inter-professional team regarding quality and patient safety
• Conduct or monitor quality and patient safety audits to provide data in line with reporting requirements

• Completion of a Master’s Degree in Nursing or Science; or recognized equivalent required
• Six (6) years practical and related experience in health care or regulatory industry
• Evidence of leadership in clinical practice experience working in cell therapy or malignant hematology preferred
• Expertise in the delivery of formal and informal education/coaching
• Expertise in planning/implementing and evaluating practice changes
• Demonstrated knowledge of relevant legislation, practice standards, and best practice guidelines
• Demonstrated excellence in interpersonal and inter-professional collaborative practice, communication and organizational skills
• Proven abilities in complex analysis, critical thinking and problem solving
• Proven evidence of ongoing professional development

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.