Quality & Production Operations Manager

Ready to shape the future of how we build and deliver exceptional products? VanMoof is entering an exciting new phase, and we’re looking for a Quality & Production Operations Manager to help us drive performance and reliability to the next level. In this pivotal role, you’ll lead our global quality systems strategy while overseeing key aspects of day-to-day production, ensuring that every ride meets our promise of innovation and excellence.

Our mission is to embed quality and efficiency across the entire supply chain, from design to delivery. You’ll collaborate closely with global teams in Taipei and Amsterdam, working with R&D, Supply Chain, Program Management, and Operations, to strengthen supplier partnerships, streamline production, and champion continuous improvement. This is a unique opportunity to influence both strategic direction and operational execution at a critical point in our journey.

We’re seeking an experienced leader with a strong track record in quality assurance, production oversight, and supplier development within complex manufacturing environments. If you're passionate about operational excellence and ready to make an immediate impact, we want to hear from you.

What you’ll do

• Develop, implement, and continuously improve the company’s quality management systems to meet internal and regulatory standards.
• Oversee production quality processes, driving root cause analysis, corrective actions, and product quality improvements across manufacturing operations.
  
• Manage supplier quality activities including qualification, audits, performance
  monitoring, and resolution of quality issues through structured improvement plans.
• Serve as the quality lead on cross-functional teams for new product introductions, process changes, and strategic programs to ensure quality requirements are met.
• Analyze quality metrics (e.g., defect rates, non-conformances, customer complaints), and lead initiatives to drive sustainable improvements.
• Oversee and manage daily production operations to meet safety, quality, delivery, and cost targets; ensure optimal use of resources (people, machines, materials) while promoting lean manufacturing and continuous improvement initiatives.
• Optimize resource utilization, coordinate with supply chain and engineering, and resolveproduction issues in real time to minimize downtime and cost.
  
  

What you'll bring

• 8+ years of experience in engineering, quality, operations, or related fields, with proven expertise in both production management and supplier quality.
• Demonstrated ability to lead cross-functional initiatives with strong negotiation, analytical, and problem-solving skills.
• Solid understanding of quality systems and continuous improvement practices, with the ability to quickly adapt to industry-specific standards as needed.
• Experience in high-paced, R&D-driven manufacturing environments is highly preferred.
• Excellent communication and interpersonal skills; ability to work effectively across global teams.
• Fluency in English and Mandarin.
• You currently live in Taiwan.
  
  

Extremely nice to have

• Ability to thrive in ambiguous environments.
• Strong familiarity with quality standards and frameworks (e.g., ISO), with experience supporting audits and ensuring compliance in structured operational settings.
• Proven ability to lead cross-functional quality initiatives across production, suppliers, and global teams, especially in new product introduction, customer-facing quality, and digital quality systems.
  
  

What you'll get

• 15 days paid holidays for you to unwind
• Additional paid leaves for sick leaves and moving house
• Annual health check-up
• Group insurance
• Monthly free office drinks
• Biweekly lunch/snack
• The tools/equipment you'll need to do the best job possible
• Unlimited free consultations for mental well-being with Open Up
  
  

About us
We’re obsessed with cities. So are our bikes. Truly city-proof, they shrink long commutes, scare off bike thieves, and amplify your pedal power while making city journeys a pleasure. 

We became the definitive city e-bike and, although we went through some issues in 2023, we’ve got new owners and a renewed focus. We’re re-engineering how we ride and we’re excited about the future. Join us and be part of our next chapter.

Job descriptions are difficult to interpret. We understand you might not tick all the above boxes. The truth is, we don't either. If you feel excitement about our upcoming challenges, we encourage you to apply now!