Quality Manager – AC Charging Solutions (m/f/d)

AI overview

Oversee quality management for AC charging solutions, ensuring customer satisfaction and managing risks with a focus on internal and external stakeholder collaboration.

We are looking for a Quality Manager that will be responsible of Quality Management for customers with Headquarters in EMEA of AC Charging Solutions Product Range. You will manage internal and external stakeholders, increasing customer satisfaction and reducing risks related to quality.

Main responsibilities and task

Manage Quality Management of returned parts
Manage vendors, contractors, and internal stakeholders
Frequent communication with customers
Track progress, risks, and costs; provide regular status reports
Review, write and adapt 8D reports
Manage documentation
Support root cause analysis
Logistic support to ensure proper RMA process

At least 3 years experience in quality, preferably in the automotive industry
Technical degree (industrial engineering, electronic engineering, material engineering etc.) and experiences highly desirable
Strong organizational, problem-solving, and communication skills
Familiarity with quality management tools and methodologies.
Customer-focused mindset with the ability to perform under pressure and meet business deadlines & targets
German, English and Mandarin language skills required
Positive spirit and attitude with implementation skills
Structured and well organized with high level of business ethics
Excellent communicator both internally and externally
Willingness to travel occasionally also to Asia