Quality Engineer

Job Title: Quality Engineer (质量工程师)
Position No.: 397
Department: Quality Department (质量部)
Reports to: Quality Manager (质量经理)
Direct Subordinate: QC Inspector (检验员)

Overview of Responsibilities:
- Lead the QC teams to carry out relevant inspection activities.
- Responsible for formulating inspection specifications, inspection standards, and various quality documents for the Quality Inspection Department.
- Handle and analyze quality abnormalities.
- Conduct reliability tests on products.
- Improve quality inspection methods.
- Confirm and verify quality standards.

Responsibilities and Work Assignments:

1. Formulation and Implementation of Inspection Standards
- Responsible for formulating inspection standards, inspection forms, work instructions, and QC engineering drawings for the quality inspection department.
- Strictly implement approved inspection standards and revise them in a timely manner according to the company's actual development.

2. Document Verification and Management
- Verify all inspection documents of the Quality Department to ensure their applicability.
- Regularly clean up stored expired quality files and apply for scrapping of expired files.

3. Customer Complaint Handling
- Analyze the reasons for customer complaints and organize/lead relevant departments in customer complaint review meetings.
- Formulate improvement measures for customer complaints, verify the effectiveness of these measures, and reply to 8D reports.
- Communicate and coordinate with customers in a timely manner to understand the reasons and situations of complaints.
- Statistically analyze customer complaint cases and regularly organize review meetings.

4. Reliability Testing and Quality System Development
- Conduct reliability tests on newly imported products and record test data and results.
- Distribute approved reliability test data to customers as needed.
- Participate in formulating the company's quality guidelines and goals; establish a sound quality control system.
- Coordinate with internal and external departments to actively organize and implement various quality systems.

5. Equipment Calibration and Management
- Regularly carry out internal and external calibration of expired instruments and equipment to ensure normal operation.
- Manage the ledger of company instruments and equipment, and apply for scrapping of old or unrepairable instruments.

Authority:
- Has the final right to interpret all inspection documents and standards of the Quality Inspection Department.
- Has the right to improve and optimize inspection methods of the Quality Inspection Department.
- In the absence of the head of the quality inspection section, has the final right to judge all adverse phenomena.
- Has the right to request cooperation from production and other departments in handling product abnormalities.
- In the absence of the head of the quality inspection section, has the right to supervise and guide all quality-related actions of the department.

Work Collaborative Relationships:

Internal Coordination:
- Warehouse
- Production
- Procurement
- Technology
- Planning

External Coordination:
- Suppliers
- Customers

Appointment Qualifications:

Educational Level:
- College degree or above

Profession:
- Mechatronics integration

Work Experience:
- More than 3 years of experience in supplier quality management

Knowledge/Skills:
- Familiarity with APQP, SWOT, PDCA, PPAP, 8D, FMEA, 5W2H, etc.

Appraisal Indicators:
- Timely rate of inspection is ≥95%
- Pass rate of the first handover inspection of the product is ≥85%
- Quality inspectors have been issued less than 5 non-conformity items by security personnel on the spot
- Quality inspectors participate in company safety training, and new employees complete third-level safety education
- Personnel of the Quality Inspection Section have not violated laws and regulations

Acknowledgements:
- Confirmed by Hiring Manager
- Audited and Approved by Upper Management
- Confirmed by HR Department
- Confirmed by Employee (with signature and date)