Quality Assurance Specialist (Personal Injury)

Our Mission:  

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry.  MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission. 

Position Summary:  

We are seeking a highly detail-oriented Quality Assurance Specialist - IME & Peer Review Reports to join our team.  This role is responsible for the comprehensive review of Independent Medical Evaluations (IME) and peer review reports, serving as the final quality checkpoint prior to delivery to clients.  The ideal candidate will possess strong IME or peer review experience, exceptional proofreading and organization skills, and the ability  to work independently while collaborating closely with physicians and transcription teams to ensure report accuracy, clarity, and compliance.

Essential Roles and Responsibilities: 

• Review, proofread, and quality-check dictated and transcribed IME and peer review reports for grammatical, spelling, formatting, and factual accuracy.
• Ensure consistency of medical opinions, completeness of medical record review, and clear articulation of physicians' findings, recommendations, and conclusions.
• Read and analyze IME and peer reports in detail, identifying discrepancies, omissions, or inconsistencies. 
• Communicate directly with physicians and transcriptionists regarding report issues, required clarifications, or corrections to ensure accuracy and completeness.  
• Utilize computer-based tools and document management systems, including Adobe, to edit annotate, and finalize reports.
• Maintain organized workflows while managing multiple reports and deadling with a high degree of accuracy.
• Collaborate with internal stakeholders to ensure timely delivery of high-quality reports to customers.
• Serve as an independent reviewer, exercising sound professional judgement in identifying and resolving report quality concerns.
  

Qualifications and Preferred Skills: 

• Must have prior experience reading and reviewing medical and/or peer review reports.
• Minimum of 3 years of experience in peer review, medical report review, or a related field.
• Exceptional attention to detail with strong proofreading, editing and organizational skills.
• Proficient computer skills with experience using document editing tools; Adobe proficiency preferred.
• Strong written and verbal communication skills, with confidence in providing feedback to medical professionals.
• Medical background strongly preferred; knowledge of medical terminology is required.
• Knowledge of insurance claims processes, workers' compensation, or legal/medical reporting is a plus. 

Additional Information: 

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity.  Please note that we are unable to provide sponsorship assistance currently.  All applicants must have a valid work authorization for the country in which they are applying. 

Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process. 

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. 

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact [email protected]