Quality Assurance Engineer

TLDR

Deliver high-quality product testing and support for Workforce Optimizer Products, while ensuring compliance with service level commitments and customer expectations.

The Quality Assurance Engineer is expected to deliver high quality product testing and comprehensive support Workforce Optimizer Products. This position requires strong written and verbal communication skills. JIRA case notes must be kept up to date and accurately recorded: a defined problem statement, troubleshooting efforts, results and next steps with time-frames to be taken, along with actual time worked. He or she is expected to utilize outstanding customer service skills and techniques that promote customer satisfaction and retention. This position requires that technical skills and domain expertise be constantly updated to adhere to service level commitments, customer expectations, and the changing technology landscape

Requirements

-Bachelor’s degree in Computer Science or STEM (Science, Technology, Engineering, Math)

-With at least 2 years experience in testing large and complex enterprise web applications with focus on Manual testing

-Experience in testing software products in JAVA / J2EE and Web environment

-Excellent knowledge of Internet / Web technologies

-Team player with excellent oral and written communication skills

-Good working knowledge of Windows environment and SQL database

-Experience implementing API-level test cases is highly desirable

-Exposure to full life-cycle commercial product development environment

-FRESH GRADUATES ARE WELCOME TO APPLY

Benefits

- Hybrid Set Up (once a week RTO)

- Morning shift

- Leave Credits

- HMO & Dental Coverage

-Laptop and other equipment (provided)

Benefits

Health Insurance

HMO & Dental Coverage

Laptop and equipment provided

Laptop and other equipment (provided)

Paid Time Off

Leave Credits

Remote-Friendly

Hybrid Set Up (once a week RTO)

Workforce Optimizer provides AI-driven solutions for real-time workforce deployment and resource scheduling, tailored specifically for sectors like healthcare and retail. By predicting workload and optimizing staff utilization, we empower organizations to enhance service delivery, boost productivity, and achieve cost savings. Our platform combines advanced predictive analytics and dynamic scheduling to adapt swiftly to changing demands, setting us apart in the workforce management landscape.

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