About us Build the future of banking.
Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.
Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
1. Tachyon, our cloud-native banking stack built for population-scale systems
2. Cipher, our unified authentication platform for secure, high-volume banking environments
3. Digital Credit as a Service, enabling banks to launch credit lines on UPI
4. Elena, our intelligent and conversational AI platform for banking
5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024
6. Sparrow, the leading card experience for non-prime cardholders in the US
…and more across cards, payments, lending, and core banking.
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.
About the Role
In this role, you will be responsible for owning the quality and reliability of the solutions delivered to the clients in the US market. This role will provide you with a unique opportunity to learn in-depth about Tachyon, the only completely modern Card Processing platform. This role has a good mix of internal technical knowledge sharing and execution as well as Client interaction where you will find yourself playing a pivotal role in ensuring the success of the program and thereby contributing immensely to the Revenue and growth of the organization as a whole. You will be working alongside a small team of Solution Engineers, Program Managers, Solution Architects, Data Engineers and other functions.
Responsibilities:
Platform understanding - Develop a deep understanding of the Tachyon platform and associated functional and technical concepts including various types of product and policy configurations, platform capabilities around integration and extension mechanisms, data transmission and data migration. Be hands-on and try out the various platform capabilities including APIs etc to build a first-hand understanding and know-how of the platform.
Planning and strategy - Work with the Client counterparts to understand the overall scope of the program, timelines, bottlenecks etc and come up with a high-level strategy and plan to implement the Tachyon platform and convert the existing volumes from the Bank onto the Tachyon Core.
Program execution and governance - Contribute heavily to the overall program execution. Ensure all the rituals are followed religiously, risks are identified well in advance and called out, work on the mitigation plans, and ensure that the async updates are shared with relevant stakeholders without fail. Participate in the daily and weekly cadences as well as the governance calls with the senior client counterparts.
Test Planning: Develop comprehensive test plans and strategies based on project requirements, risk analysis, and industry best practices.
Test Case Design: Create detailed test cases covering functional, non-functional, and regression testing scenarios for banking applications, including credit card issuing systems, Postman API suite, mobile banking apps, and payment gateways.
Test Execution: Execute test cases manually or using automated testing tools to identify defects, inconsistencies, and performance issues in banking software. Conduct integration testing, system testing, and end-to-end testing as needed.
Defect Management: Report and track defects using issue-tracking systems, collaborate with development teams to investigate and resolve issues, and verify bug fixes during regression testing cycles.
Documentation: Maintain test documentation, including test plans, test cases, test reports, and defect logs, to provide comprehensive coverage of testing activities and outcomes.
Training - Go through the courses that are part of the training curriculum and build your understanding of the Tachyon Platform and its various modules.
Skills:
Data-oriented
Bias for action
Logically strong first principles thinker
Excellent written/verbal communication and interpersonal skills especially with external stakeholders
Excellent interpersonal, organizational, leadership and mentoring ability
Rigorous attention to detail
Ability to thrive in ambiguous business environments and scale with limited resources
Ability to comprehend complex technical products/solutions and prepare appropriate test cases
Strong stakeholder relationship management skills – able to influence and manage the expectations of senior executives internally and externally.
Hands-on, i.e. ‘roll-up-your sleeve’ attitude
Experience and Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field.
At least 4-5 years of experience in software quality assurance, testing, and test automation.
Familiarity with testing methodologies, tools, and best practices.
Strong analytical and problem-solving skills.
