QA Lead

Role Overview:

We are seeking a skilled QA Lead to oversee quality assurance across cutting-edge AI and GenAI initiatives. The ideal candidate will have a strong foundation in QA methodologies, a solid understanding of insurance processes, and hands-on experience testing GenAI solutions.

Requirements

Key Responsibilities:

• Lead QA efforts across multiple AI/GenAI projects

• Define comprehensive test strategies, plans, and documentation standards

• Collaborate with engineering and product teams to ensure high-quality deliverables

• Oversee testing of GenAI model behavior and validate business relevance

• Drive functional and user acceptance testing for AI-powered tools

• Mentor and support QA engineers across projects

• Track and report quality metrics, defect trends, and improvement areas

• Align QA processes with Agile delivery timelines

Required Skills & Experience:

• 7–9 years in QA roles, including 2+ years in a leadership position

• Strong knowledge of the insurance domain (e.g., claims, underwriting, policy administration)

• Hands-on experience testing GenAI solutions (e.g., model responses, prompt outputs, hallucination detection)

• Proficiency with tools such as ADO, JIRA, Postman, Selenium, TestRail

• Solid understanding of API testing and automated regression testing

• Excellent documentation and reporting skills

• Strong communication and stakeholder management abilities

• Experience working in Agile or DevOps environments

Nice to Have:

• ISTQB or equivalent QA certification

• Familiarity with model monitoring and ethical AI validation

What you can expect from us:

• Unique professional and personal development at one of the pioneer companies in professional insurance support.

• Ongoing professional training – to onboard you for a good start and your further professional development.

• Your own growth training budget - use internal and external development opportunities and take advantage of your own budget.

• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.

• Flexible work hours (we start between 7:00 and 10:30 am).

• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.

• Private life insurance - 80% of the premium is covered by an employer.

• Employee referral program - we appreciate you recommending your friends to join us.

• Additional days off - to celebrate your birthday, moreover, if you want to do a volunteering work, feel free to do so with some extra days off.

• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.

• Lively and modern office in the City Centre with parking space for employees.

• A supportive and friendly atmosphere created by passionate people.

*depending on the type of contract