Lead and manage the QA team, own the test automation strategy using Playwright, and foster a quality engineering mindset across the organization.
About Us
We help grocers, retailers, and micro market operators erase their shrink issues with the power of AI
QA Engineering Manager
About the Role
We're looking for a QA Manager who lives and breathes quality—someone who sees testing not as a gate but as a craft. You'll lead and manage the QA team, own our test automation strategy, and work closely with product, design and engineering to build quality into everything we ship.
What You'll Do
Manage, mentor, and grow the QA team—setting priorities, providing feedback, and supporting career development
Lead and evolve our test automation framework, with a focus on Playwright
Design and implement end-to-end, integration, and regression test suites
Champion a strong quality engineering mindset across the organization—shifting quality left and making it everyone's responsibility
Collaborate with product and engineering to define acceptance criteria and testability requirements
Identify gaps in test coverage and drive continuous improvement in our testing practices
Participate in code reviews, architecture discussions, and release planning
Own QA team capacity planning, and team performance
What You Bring
Experience managing or leading a QA team, with a track record of developing engineers
Strong software engineering skills—you write clean, maintainable test code
Deep hands-on experience with Playwright (or similar modern automation tools, but ideally Playwright)
A genuine quality engineering mindset: you think about edge cases, failure modes, and user impact instinctively
Familiarity with CI/CD pipelines and integrating automated tests into deployment workflows
Excellent debugging and problem-solving skills
Clear communication—you can explain complex issues to technical and non-technical audiences alike and represent the QA function to leadership
Nice to Have
Experience with performance or load testing
Background in API testing and contract testing
Familiarity with accessibility testing
Panoptyc is redefining loss prevention for the retail sector by leveraging visual AI and manual review processes to proactively detect and address theft. Our technology serves a diverse clientele, from Fortune 500 companies to local businesses, operating in over 15,000 markets across the U.S. By combining intelligence and innovation, we empower retailers to effectively tackle shrinkage and enhance their operations.
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Quality Assurance (QA) Engineer Q&A's