Meltwater
QA Engineer - Level 3
TLDR
Join a dynamic team to ensure product reliability and quality through comprehensive testing strategies and collaboration in a fast-paced SaaS environment.
What We’re Looking For:
We’re looking for a QA Engineer (Level 3) to join our Global QA Engineering team at Meltwater. In this role, you’ll play a key part in ensuring the quality and reliability of our products by owning testing efforts across features and services. You’ll work closely with cross-functional teams to design and execute test strategies, identify and resolve defects, and contribute to continuous improvements in our QA processes. This is an ideal opportunity for someone with a strong foundation in QA who is detail-oriented, proactive, and excited to drive quality in a fast-paced SaaS environment.
What You'll Do:
- Own and execute manual test cases across bug/defect workflows, new feature development, and regression/E2E testing
- Identify, document, and drive resolution of defects with clear reproduction steps, expected vs. actual results, and supporting evidence
- Perform exploratory testing to uncover edge cases and ensure comprehensive test coverage
- Run and validate smoke, sanity, and regression tests across staging and feature branch environments
- Create, maintain, and improve test cases in JIRA, ensuring alignment with epics, user stories, and acceptance criteria
- Validate features against acceptance criteria and proactively flag gaps, risks, or inconsistencies
- Partner closely with engineers, product managers, and designers to triage issues and improve product quality
- Participate actively in sprint ceremonies (standups, planning, grooming, kickoffs) and provide input on testing scope and risks
- Drive improvements in QA processes, workflows, and test coverage
- Contribute to and support test automation efforts (e.g., Playwright), including maintaining and expanding test suites
- Support production readiness and assist in troubleshooting issues when needed
What You'll Bring:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
- 2–4 years of experience in QA or software testing in a production environment
- Strong understanding of the Software Development Lifecycle (SDLC) and testing methodologies
- Experience writing and executing test cases for web-based applications
- Familiarity with at least one programming language (e.g., Python, JavaScript, or Java)
- Experience with web technologies such as HTML, CSS, and REST APIs
- Strong analytical thinking, problem-solving skills, and attention to detail
- Ability to work independently and manage testing priorities across multiple initiatives
- Clear written and verbal communication skills with the ability to collaborate cross-functionally
Nice to Have:
- Experience with test automation tools such as Playwright or Selenium
- Familiarity with JIRA or similar test/bug tracking tools
- Basic knowledge of SQL and databases
- Experience with Git/version control
- ISTQB certification or equivalent
- Experience working in an Agile development environment
What We Offer:
- Enjoy private health insurance through MetLife for you and your dependents, complementing your state medical coverage
- Benefit from a company-matched Savings Fund to help you grow your financial security
- Receive monthly grocery vouchers to support your everyday essentials
- Enjoy an additional day off on your birthday, promoting a healthy work-life balance
- Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: Lago Alberto Street #375 Office 201 11320, Mexico City
When You'll Join: ASAP
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along
the way.
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Benefits
Health Insurance
Enjoy private health insurance through MetLife for you and your dependents, complementing your state medical coverage
Professional development opportunities
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Remote-Friendly
Energetic work environment with a hybrid work style, providing the balance you need
Meltwater provides a suite of AI-powered media intelligence tools that empower organizations to glean insights from online data, enhancing their decision-making and brand strategy. Serving over 27,000 customers globally, Meltwater stands out by combining innovative technology with a deep understanding of industry narratives.
- Founded
- Founded 2001
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $240M raised
Quality Assurance (QA) Engineer