AI overview

Oversee daily QA workflows and team performance while ensuring effective local operations and supporting the expansion of Coupang in Taiwan.

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : QA_Program Management

An operational leader responsible for managing the daily workflow and performance of the L3 and L4 team members. This role ensures the team meets its operational targets and contributes to a smooth launch in the new market.

What will you do?

Oversee day-to-day audit and QA workflows, including task assignment and resource allocation.
Monitor team performance metrics and report progress to the L6 Manager.
Manage escalations and resolve operational issues promptly.
Participate in the hiring and onboarding of new team members.
Assist in localizing processes, tools, and best practices for the Taiwan market.
Serve as a bridge between the frontline team and senior leadership.