Public Sector Solutions Engineer, SLED

Austin, Texas, U.S.

Remote

$110,000 – $235,000 per year

TLDR

Collaborate with public sector customers to implement AI-powered search, enhancing institutional knowledge and streamlining critical workflows with customized solutions.

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

As a SLED Solutions Engineer, you’ll collaborate with state, local-government, and education customers to show how Glean’s AI-powered search uncovers critical institutional knowledge and streamlines mission-critical workflows. Drawing on deep product mastery and a consultative approach, you’ll design and guide tailored technical solutions from initial discovery through successful deployment.

You will:

Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
Build and maintain strong relationships with key decision makers and influencers in the public sector
Create and demo custom environments based off of customer industry and line of business
Run and manage a technical POC cycle
Perform customer facing activities including technical discovery calls
Lead security based conversations to make customers comfortable with Glean’s security posture
Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
Develop ROI and business justification reports and presentations

About you:

3-5+ years of sales engineering or solution consulting experience in a SaaS organization with a focus on the public sector, specifically in the state, Local and educational markets
Bachelor's degree in CS or a related field
Excellent written and verbal communication skills
Highly motivated, driven and self-starting individual
Ability to work in a fast paced, team environment
Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
Familiarity with any cloud environment (GCP, AWS, Azure)
Proficiency in Python or Java
Ability to configure, monitor and maintain API based integrations

Location:

This role is remote (must be based in Austin, TX)

Compensation & Benefits:

The standard OTE range for this position is $110,000 - $235,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-REMOTE

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.

Benefits

Education Stipend

annual education and wellness stipends to support your growth and wellbeing

Health Insurance

comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage

Home Office Stipend

When you join, you'll receive a home office improvement stipend

Paid Time Off

generous time-off policy

Remote-Friendly

This role is remote (must be based in Austin, TX)

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Glean Website

Glean is a Work AI platform designed to help organizations optimize their operations through intelligent search and AI-driven capabilities. By offering a scalable and secure infrastructure, Glean empowers businesses across various industries to harness the full potential of AI while maintaining control and customization.

Founded: Founded 2019
Employees: 51-200 employees
Total raised: $160M raised

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