Role purpose

Apply deep understanding of your domain area to deliver fit for purpose solutions from start to finish by initiating, coordinating and escalating process and correlating system related requirements (especially regarding SAP S/4 implementation), originating from planned activities as well as ad-hoc issues.
Act as Level 3 (L3) process owner for the respective domain/stream (Plant), and via governance, maintain the integrity of established solutions.
Document end-to-end processes in Celonis to ensure transparency and traceability.
Network with relevant stakeholders to maintain alignment and gather insights for process improvements. Serve as go-to person for stakeholders when it comes to domain related challenges and questions, and acts as an integrator and problem solver. Support stakeholders in optimizing processes
Share best practices across domains and teams to foster continuous improvement, and align and harmonize processes where rational and beneficial to the organization.
Educate P&S community on established and new system processes and ways of working by sharing knowledge and providing training, ensuring expertise is embedded and sustained in the domain.
Support long-term process ownership goals by maintaining a repository of domain-specific knowledge, and ensure knowledge and expertise are organized and protected from loss, including documentation of critical tasks and procedures.
Investigate new technologies to optimize business processes, enabling Syngenta to grow at scale in a sustainable way. Reporting to P&S stakeholders about new technologies, their impact and required investments.
Monitor, together with key-stakeholders, process compliance and advise when required.
Own and steward all Level 3 (L3) processes within the Plant stream, ensuring processes are clearly documented in Celonis, regularly reviewed, and continuously improved in collaboration with plant stakeholders.
Apply deep Plant stream understanding and technical solution knowledge to problem identification and solving, ensuring solutions align with Syngenta architectural principles.
Contribute to priority setting by providing insight into the Plant stream situation.
Balance priority setting for plant projects and ad-hoc issues with respect to available resources, ensuring business continuity and continuous improvement.
Mediate IT matters to plant business stakeholders and vice versa.
Provide appropriate costing input to new plant solutions or changes, considering both project and operations costs.
Bring expertise to develop visions and technology roadmaps for future plant problems.
Advise management in project determination on purpose and desirable outcomes for plant initiatives.
Proactively identify gaps in skills and knowledge within the Plant stream, address gaps to management, and support methods to close them.
Proactively identify gaps and errors in plant systems and take action to resolve them.
Provide training and training materials to key users and other members of the Plant stream where applicable.
Help plant stakeholders identify requirements and propose appropriate solutions considering business impact.
Follow up on proposed plant solutions and intervene where needed.
Advocate common ways of working within the Plant stream and across P&S.

Knowledge, Experience & Capabilities

Critical knowledge

Bachelor’s degree in Business Logistics and/or Supply Chain Management or other relevant educational experience
Knowledge of process mapping tools and techniques
Knowledge of Seeds business domain
Understanding of Supply Chain Management principles
Understanding of Planning Master Data and other P&S related master data
Understanding of ERP/SAP systems
Advanced understanding of planning processes
Proficiency in MS Office Suite
Excellent verbal and written communication skills

Critical experience

Extensive career experience in P&S, preferably Seeds business domain
Substantial experience working with SAP/ERP systems
Extensive experience in daily operations within P&S
Preferably SAP key user background
Process mapping
Successful contribution to projects and initiatives
Working with MRP
Considerable experience functioning in a supply chain ecosystem

Critical technical, professional and personal capabilities

Strong team player, with ability to drive consensus across boundaries and cultures. Effective stakeholder and expectation management
Sense of urgency combined with good prioritization skills.
Problem solver
Needs to have a good balance of an innovator, detail orientation, analytical ability, pragmatism and P&L mindset, seeing IT as an enabler to drive profitable business outcomes and customer satisfaction
Demonstrated ability to simplify complex problems and situations and make big picture design/architecture connections
Demonstrated customer centric delivery
Collaborates across boundaries
Communicates with impact, with the ability to influence stakeholders
Focuses on customer’s needs, both internal and external
Spirit for continuous improvement
Self supporting / independent and a good learning ability
Initiative and proactive approach

Critical success factors & key challenges

Pursue professional and personal continuous development
Ability to prioritize requested activities and ability to determine relevancy of request (impact vs investment)
The job holder has to be able to co-ordinate effectively across all involved functions and with different cultures

Navigate the P&S landscape making use of opportunities and "taking limitations into account; looking for optimized solutions

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

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