Project Trainer (Annotation Project)

About Appen Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video. Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together. At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Overview: We are looking for an energetic and skilled Trainer to join our high-impact Data Annotation Project. In this role, you will play a key part in building a confident, high-performing team by delivering effective training, coaching, and support. You’ll ensure our workforce is equipped to meet quality standards, hit project KPIs, and adapt to evolving annotation guidelines. The ideal candidate brings experience in data annotation or customer operations, exceptional facilitation skills, and the adaptability to thrive in a fast-paced, rapidly changing environment. If you’re passionate about empowering people and shaping AI-ready talent, we’d love to have you on our team. Key Responsibilities

Deliver training programs for new hires and existing team members (Training & Nesting).

Design and conduct refresher training sessions based on project challenges, quality insights, top errors, and product updates.

Provide floor support, answer associate queries, and ensure policy clarity and accuracy.

Generate and publish daily training and nesting performance reports.

Conduct ongoing knowledge checks and timely training sessions based on recurring issues or updates.

Collaborate with quality and operations teams to align on performance expectations and training priorities.

Qualifications

Proven ability to learn, apply concepts, and adapt quickly, supported by a college degree or equivalent practical experience.

At least 1 year in coaching, or training role (e.g., Trainer, Team Leader, SMEs).

Strong experience in training and developing team members to enhance performance.

Ability to build and sustain high-performing teams and support staff retention.

Proficient in monitoring KPIs, analyzing performance data, and identifying improvement areas.

Excellent coordination skills with management; strong communication, comprehension, and stakeholder alignment abilities.

Highly detail-oriented, with strong report management and the ability to plan for unexpected situations or workflow changes.

Proficient in English with strong written and verbal communication skills.

Preferred: Experience in Human Intelligence Tasks (HITs) or data annotation projects.

Willing to be assigned in Imus or Bacoor City, Cavite.