Project Owner Implementations – SaaS Manufacturing SME

Role Overview

We are now looking for a full-time Project Owner Implementations – SaaS Manufacturing SME to join our RELEX family in the US supporting our manufacturing client base. You will be owning and guiding software implementation projects, through all the phases of a project lifecycle in the field of supply chain, retail, manufacturing, or consumer goods. As a project owner you will be responsible for ensuring the successful implementation of RELEX software by building senior (Director, C-level) customer relationships, setting out the project strategy, negotiating, escalation regarding scope, resource and project commercials, and ensuring projects meet the KPI expectations of both RELEX and the customer. Ensuring all timelines are met by overseeing the project plans, budget and communication plans by the wider project team including senior stakeholders.

This is an ideal role for an organized and entrepreneurial -minded individual with a strong experience in supply chain, retail and manufacturing or consumer goods industries who wants to be part of building a success story and to play a key role in our future growth. You will join an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.

Join us as a Project Owner Implementations – SaaS Manufacturing SME within the Professional Services team and this is some of what you’ll be doing:

• Oversee and direct new RELEX software implementations.
• Manage client expectations, communication, and satisfaction.
• Oversee project timelines and budgets
• Provide strategic guidance to project teams.
• Identify and resolve issues proactively.
• Share industry insights and best practices with internal teams.

We're looking for:

• Industry Expertise: Deep knowledge of supply chain, retail, manufacturing or consumer goods Saas solutions.
• Strategic Problem Solver: Ability to translate customer challenges into innovative solutions.
• Excellent Communication: Skilled at presenting to executives and influencing stakeholders.
• Customer Implementation Experience: 5–10 years in software implementation, client management, or consulting.
• Required experience in manufacturing with experience in retail, supply chain and consumer goods highly preferred
• Adaptability & Collaboration: Comfortable navigating ambiguity and working across multiple teams.
• Willingness to Travel: Up to 30% as needed.

What we consider as an advantage:

• 5–10 years of relevant project and client management experience.
• Proven track record of creative problem-solving.
• Strong experience in software implementation.
• Ability to build and maintain C-suite relationships.
• Coaching and mentoring capabilities.
• Strong presentation skills and high energy.

About RELEX Solutions:  

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.