Leads Mobilizes all appropriate Supplier resources to respond to high Severity Incidents, Crises and Disasters;Coordinates all Third Party operations and Maintenance activities and has a complete understanding of the OLAs and SLAs;Monitors, reports and presents Supplier progress Acts as a Resolution and Escalation initiation point for all Best Buy-related issues:Escalates issues in a reasonable and appropriate manner, working within Supplier leadership and Best Buy Governance Structure to resolve issues;Manages Risk Management action-items, including assessing, planning, and executing mitigation strategies as needed.Identifies and partners with vendors to deploy new and innovative services that drive business value; recommend retirement of Services that are not adding value
All your information will be kept confidential according to EEO guidelines.
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