Project Manager, Retail Strategy & Scaling

Provide project management support for large-scale retail operational change  programs, partnering closely with leadership to keep programs on track and aligned to scope.

Build and maintain detailed project plans, trackers, RAID logs, and status reports; proactively identify risks and dependencies and drive them to resolution.

Coordinate with project managers and stakeholders on the retailer side (across both business and technology functions) to align on milestones, deliverables, and issue escalation.

Support the launch of new product capabilities for clients, ensuring cross-functional readiness across strategy, product, engineering, and customer success teams at Simbe.

Prepare materials for executive steering committees, working sessions, and joint business reviews.

Provide project management and analytical support for ongoing pilots and engagements across Simbe's broader client portfolio, ensuring continuity and momentum across multiple accounts.

Track pilot KPIs, synthesize results, and help develop business cases and expansion proposals.

Serve as a day-to-day point of contact for select client stakeholders, escalating strategic issues as appropriate.

Partner across Simbe's strategy, product, engineering, operations, and commercial teams to align internal execution with client commitments.

Translate client needs and feedback into clear internal asks; translate internal updates and constraints into clear client communications.

Help establish and maintain repeatable processes, templates, and best practices that scale as Simbe's retail programs grow.

Contribute to the development of joint business plans, capability roadmaps, and value realization frameworks across client accounts.

Conduct research and analysis on retail industry trends, client priorities, and use case opportunities to inform account strategy.

Help quantify and communicate the ROI and business impact of Simbe's solutions to client stakeholders.

Bachelor's degree in Business, Technology, Engineering, or a related field.

3+ years’ experience in management consulting, corporate strategy and operations, or a similar rigorous environment.

Exceptional analytical and project management skills, with the ability to manage multiple workstreams, stakeholders, and deadlines simultaneously.

Highly organized and detail-oriented, with a track record of owning trackers, plans, and follow-ups independently.

Strong strategic thinking and problem-solving skills, with the ability to break down complex business challenges and contribute to practical solutions.

Excellent written and verbal communication skills, with the ability to engage credibly with both client stakeholders and internal cross-functional partners.

Demonstrated fluency with modern AI tools and a bias toward using them to work smarter, faster, and at higher quality, including applying them to program management workflows.

Comfort operating in ambiguity and a fast-paced, high-growth environment where priorities can shift quickly.

Equally comfortable in the weeds of project execution and at the whiteboard shaping account strategy.

Ability to travel periodically to client sites, estimated at 20–30% of the time, with the potential to flex higher during key periods.

Prior experience working with or within retail or grocery organizations.

Experience supporting senior executives or client-facing engagements.

Exposure to digital transformation projects, particularly within established retail operations.

Experience in managing cross-functional teams and multi-stakeholder environments.

Familiarity with project management tools (e.g., Asana) and BI/reporting tools.

Demonstrated experience designing AI agentic systems, including configuring agents, building prompt chains, or integrating AI tools with everyday work applications to automate meaningful work.