Project Manager & Lead Instructional Designer

 Project Manager & Lead Instructional Designer

Duties and Responsibilities:  

• Oversee Instructional Design Activities: Lead the end-to-end instructional design process, ensuring that all training materials are grounded in adult learning theory and aligned with Metro’s requirements and technical competencies.

• Ensure Alignment with Learning Objectives: Collaborate with SMEs and stakeholders to define clear, measurable learning objectives and ensure all instructional content supports desired performance outcomes.

• Manage Project Timelines and Milestones: Develop and maintain detailed project plans, track progress against key milestones, and address risks or delays to ensure timely delivery of training products.

• Engage in Proactive Stakeholder Communication: Maintain regular communication with stakeholders to provide project updates, gather feedback, and ensure alignment with strategic training goals and operational needs.

• Conduct Quality Assurance Reviews: Implement and oversee quality assurance processes to review instructional materials for accuracy, consistency, accessibility, and instructional effectiveness before deployment.

• Coordinate Cross-Functional Teams: Serve as the primary liaison between instructional designers, SMEs and multimedia developers to ensure cohesive collaboration and communication throughout the project lifecycle.

• Monitor and Report on Project Performance: Provide regular updates to leadership on project status, resource utilization, and outcomes, using data to inform decisions and continuous improvement efforts.

• Support Evaluation and Continuous Improvement: Guide the development and implementation of training evaluation strategies, analyze feedback and performance data, and lead efforts to refine and enhance instructional programs.

• Project Management: Serve as the project manager and primary point of contact with Metro’s COTR/Project Manager for the contract.

Minimum Qualifications:

• Master’s degree in Instructional Design, Education, or related field

• 7+ years of experience in instructional systems design

• 4+ years of experience in project management and stakeholder communication

• 2+ years of experience leading a team  

• Proficiency in ADDIE methodology

• Familiarity with adult learning theory and instructional technologies

• Proficiency in Adobe Captivate (Classic and/or New version)

• Experience with technical training programs

• Knowledge and experience with Web Content Accessibility Guidelines (WCAG) version 2.2

• Experience holding working sessions with executives and senior leadership

• Experience designing multi-week training programs for new employees

• Experience designing continuing education tracks for existing employees

Preferred Qualifications: 

• Project Management Certification (PMP or similar)

• Experience with transit technical training programs 

**PROXIMITY TO WASHINGTON DC STRONGLY PREFERRED**