Salary: $10-15/hour
Schedule: Flexible & Part-time (20hours per week)
Company Overview
Our client is a faith-driven creative company grounded in a deep commitment to God, viewing creativity as a gift entrusted to be stewarded with humility, gratitude, and service. They believe their work is a participation in God’s creative purpose and seek to honor Him by pursuing excellence, collaboration, and love in everything they do.
They value how their team works together, recognizing that mutual respect and shared purpose help individuals grow both personally and professionally. By continually developing their skills and serving with intention, they aim to create meaningful solutions that contribute to the common good.
What They Do
Our client helps brands discover and communicate their authentic, timeless stories through strategic storytelling, with video marketing as a core specialty. Their work follows a thoughtful process of Discovery, Asset Creation, and Strategic Deployment, creating demand for products and services that are positively impactful and aligned with their faith-centered mission.
Key Responsibilities:
Client Relations
- Act as the first point of contact for potential clients
- Manage inquiries, scheduling
- Look for ways we can engage potential and re-engage existing clients
Client On-boarding
- Establish project goals, deadlines, and mutual expectations
- Folder / asset setup
- Send out a “Thank you” card or “Welcome” package
- Gather intake needed information
- Service Agreement signed, invoice payment reminders
Client Follow-up / Check-ins
- Field questions and send them on to John, as needed
- Assign revisions to John / team, make sure they have what they need
- Set up follow-up calls with Client(s), as needed
- Set up meetings
- Coordinating with clients to understand their requirements and objectives
- Monitor processes; look for opportunities and resources to better efficiency
Client Off-boarding
- Final asset organization and delivery
- Thank you note
- Project Post-Mortems to identify areas for improvement and optimize best practices through iteration ● Facilitate Google
- Review / Testimonial request
- Case Study prep
- Put them into a nurturing email campaign
- How we can work together in the future
Project Support
- Set up and assign tasks in Asana / Basecamp
- Gather information (logins, copy, photos, etc.)
- Manage recurring content collection
- Develop a timeline based on Asana / Basecamp template milestones
- Review timelines at the start of the week, email clients with an update, as needed
- Coordinate with editors, videographers, and other key personnel involved to deliver projects on time and within budget
- Anticipating project risks and issues, and taking corrective action as required
- Send forms and materials to the client
Team Support
- Assist with brand messaging intake preparation
- Deadline reminders/assignment management
- Keep the team up to date on project progress
- Coordinate team meetings, set agenda, manage next steps
- Communicate with contractors regularly
- Ensuring that projects are executed to the highest quality standards
- Make sure internal workflows continue serving our clients well throughout the entire scope of work, facilitate iteration / optimization of SOPs
Meeting Support
- Agenda preparation
- Next step assignments after meetings
Requirements
- Over 3 years of experience in project management
- Strong leadership, communication, and collaboration abilities
- Exceptional organizational and time management skills
- Ability to manage multiple projects simultaneously
- Excellent problem-solving skills and ability to think strategically
- Familiarity with digital marketing channels and strategies
Benefits
- Client Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.
- Payments : All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you.
- Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard.
Application Process:
- As part of your application, you’ll be asked to record your responses to the initial interview questions through a Loom video (questions & instructions are in the application page).
- Our team will carefully review your submission, and if shortlisted, we’ll share your responses with the client for their review and next steps.
- Please treat this recording as you would a real interview:
- Come prepared and make sure you’re clearly visible on camera.
- Record your answers in a quiet, well-lit, and clutter-free space with a stable internet connection.
- We’re excited to get to know you better! Show us your personality and strengths. We encourage you to answer authentically and in your own words, without reading from a script or using AI tools.
