Project Manager - Business Transformation

Position Summary

The Project Manager will be responsible for leading and coordinating the implementation of a strategic initiative focused on developing and institutionalizing the organization's policies, procedures, and Delegation of Authorities (DOA) framework.

This role will act as the client-side project lead, overseeing the performance of the external consulting firm, ensuring alignment with project objectives, timelines, and quality expectations. The incumbent will manage internal stakeholders, ensure governance adherence, and facilitate the smooth adoption of the new frameworks across the organization.

Key Responsibilities

1. Project Planning & Coordination

• Develop and manage the overall project plan, milestones, and deliverables in coordination with the consulting firm.

• Define project scope, objectives, and success criteria in alignment with internal leadership.

• Maintain updated project documentation and ensure effective version control.

2. Governance & Oversight

• Establish and manage the project governance structure, including steering committee and working groups.

• Monitor the consulting firm's progress and performance against agreed timelines, deliverables, and quality standards.

• Review and validate project outputs such as policies, procedures, and DOA matrices before internal approval.

3. Stakeholder Management

• Serve as the primary liaison between internal departments and the consulting firm.

• Coordinate input and feedback from all business units and ensure timely resolution of issues.

• Manage communications and ensure transparency across all project stakeholders.

4. Risk, Issue, and Change Management

• Proactively identify project risks, dependencies, and issues, and coordinate mitigation plans.

• Track change requests and ensure any scope adjustments are documented and approved.

• Maintain a risk register and report key risks to leadership.

5. Quality Assurance & Compliance

• Ensure all deliverables meet internal governance standards and regulatory compliance requirements.

• Support internal review and audit processes as needed.

• Facilitate sign-offs and handover of finalized documentation.

6. Implementation & Adoption Support

• Collaborate with HR, Legal, and other departments to support rollout, communication, and training efforts.

• Monitor early-stage implementation to ensure adherence to the new policies and DOA framework.

Requirements

Qualifications & Experience

• Bachelor's degree in Business Administration, Management, or related field (Master's preferred).

• 6-8 years of experience in project management, consulting, or business transformation, preferably with exposure to policy and governance frameworks.

• Proven experience managing external consultants or vendors on large-scale organizational initiatives.

• Project management certification (PMP, PRINCE2, or equivalent) preferred.

• Strong understanding of corporate governance, internal controls, and operational processes.

• Excellent communication, coordination, and stakeholder engagement skills.

• Demonstrated ability to manage multiple priorities and drive results under tight timelines.

Core Competencies

• Project Planning & Execution

• Stakeholder Management

• Governance & Risk Management

• Analytical & Problem-Solving Skills

• Communication & Presentation Skills

• Attention to Detail & Quality Focus