Project Management Support Specialist

About Us: 

CYPFER is a true first-responder Cybersecurity organization enabling clients to return to business rapidly, the right way, following a cyber-attack. We are a global market leader in ransomware post-breach remediation and cyber-attack first response. We deliver results that far surpass market statistics for cyber-extortion and ransomware events. Our team of cybersecurity professionals works with prominent global insurance carriers, leading law firms, and Fortune 1000 businesses.

About the Role:

We are seeking a highly skilled and motivated Project Management Support Specialist to join our dynamic team and support our Global Project Management Team. The Project Management Support Specialist will interact directly with key CYPFER partners to support daily engagement operations and will support executive leadership throughout the engagement lifecycle, ensuring seamless coordination, up to date information and exceptional client service.

This role will also cover key operations necessary for the PMO to support client engagements and become the liaison with the rest of the organization, like Accounting, Accounts Payable, etc. 

Core Responsibilities:

• Support the Project Management team with daily operational tasks as well as the engagement invoicing process.
• Ensure consistent delivery of high-quality service & support on all activities assigned.
• Support the Project Management leadership producing and improving reporting needs.
• Support the Project Management leadership with new initiatives.
• Ensure consistent, timely resolution of issues related to the role activities.
• Ensure consistent professional conduct
• Assist in reporting and documentation for client engagements, leadership and commercial activities.
• While the role is not technical in nature, the understanding of the fundamental services CYPFER offers in the marketplace and how these services align with security compliance requirements and/or incident response, or digital forensics is key.

Requirements:

• Strong business communication skills.
• Proven experience supporting project coordination, using applications, or client-facing roles.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities in a high-pressure environment.
• Strong problem-solving capabilities and critical thinking under time-sensitive conditions.
• Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.
• Comfort in customer-facing situations with strong written/verbal communication skills and the ability to communicate with both technical and non-technical, internal and external stakeholders.
• Strong understanding of data manipulation, reporting, application data flows, etc.
• Familiarity with cybersecurity services, digital investigations, and compliance frameworks (preferred).

Qualifications:

• Bachelor’s degree or 3+ years of equivalent experience (preferred).
• Strong presentation and interpersonal skills.
• Experience supporting executive-level stakeholders and cross-functional teams.
• Strong / Advanced Excel/Smartsheet knowledge.
• Strong understanding and experience with SharePoint.
• Ability to work flexible hours, including some evenings if required.
• Ability to multitask, prioritize, and manage time effectively.
• Prior exposure to the cybersecurity industry or technical incident support (asset).
• Ability to acquire and develop a strong understanding of the fundamentals of digital investigations and their underlying principles, as well as CYPFER services provided

If you are a driven professional with a passion for client projects in cybersecurity and seeking to thrive in a fast-paced, collaborative, and rapidly growing environment, we invite you to apply and become a key contributor to our mission.

CYPFER is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the CYPFER team! While we welcome all applicants, only those who are selected for an interview will be contacted.