Eligible Locations: Latin America, Canada, and Europe — specifically Portugal, North Macedonia, Albania, and Ukraine (must have consistent availability during North American business hours with strong U.S. Eastern Time overlap).
About Ciellos
Ciellos is a Microsoft Dynamics 365 technology consulting powerhouse. We are a Solutions Designated Partner in AI Business Solutions and a certified Microsoft ISV Development Center. Our expertise covers a broad range of Microsoft technologies, such as Microsoft Dynamics 365 Business Central, Finance and Supply Chain Management and Customer Engagement, in addition to Power Platform, Azure, AI, Copilot and more.
Ciellos has a proven partner centric business model that supports technical excellence, global project delivery, and repeatable methodology. Our deep experience comes from over 25 years of working with Microsoft partners and technologies.
Position Overview
Project Coordinator will engage across company leadership and departments to maintain and improve operational processes related to project management, resource allocation, and team coordination. Responsible for creating, monitoring and maintaining projects within the Professional Services Automation (PSA) system. They work closely with the Ciellos delivery team to ensure that projects are completed on time, within budget, and to the customer's satisfaction.
Responsibilities
Project Administration
- Create projects in the company’s Professional Services Automation (PSA) system, ensuring projects and updates align with contracts.
- Support Project Manager and Customer by updating and maintaining project task structure
- Assign and schedule resources for tasks.
- Enter time into customer systems as needed.
Financial Oversight
- Assist with accurate project time recording, time approval, customer status reporting, and customer invoicing.
- Perform actual vs. budget analysis and notify Sales/Service Lead of discrepancies.
Risk and Change Management
- Monitor project progress, identify risks, and implement mitigation strategies.
- Track change requests and communicate impact to internal leadership and customers.
- Assist Project Manager with Customer and Stakeholder Communication
- Maintain status reports on progress, budget, scope, and timeline.
This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization. The company reserves the right to change job duties, responsibilities, and activities as needed, at any time, with or without notice.
What Is Needed to Succeed in The Role?
Required
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Minimum 2 years of experience with Professional Services Automation (PSA) systems – hands-on use for project planning, resource scheduling, and time tracking.
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Minimum 2 years of experience in project coordination or project administration – managing timelines, resources, and deliverables.
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Knowledge of project management principles (Work Breakdown Structure, scheduling, risk management).
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Strong written and verbal communication skills – the ability to interact with clients and internal stakeholders professionally.
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Analytical and financial tracking skills – experience performing budget vs. actual analysis and reporting discrepancies.
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Attention to detail and organizational skills – proven ability to maintain accurate documentation and prioritize multiple tasks.
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Legal authorization to work in the country of employment – without sponsorship.
Nice to have
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Industry experience – consulting or technology services environment.
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Financial process knowledge – invoicing and cost control exposure.
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Change management experience – supporting and communicating project changes.
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Professional certifications – PMP, CAPM, or equivalent.
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Advanced Excel skills – for reporting and analysis.
Location
- This is a remote position requiring the candidate to work standard business hours in the Eastern Time Zone (ET).
- Eligible Locations: Latin America, Canada, and Europe — specifically Portugal, North Macedonia, Albania, and Ukraine (must have consistent availability during North American business hours with strong U.S. Eastern Time overlap).
- Candidates must have reliable internet connectivity and be legally authorized to work in their country of residence.
Compensation
The base pay offered may vary depending on job-related knowledge, skills, experience, and the location.
Our Benefits and Perks
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Flexible Work Environment: Enjoy flexible hours and remote work options.
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Generous Time Off: Take advantage of 4 weeks of annual paid time off and 11 national holidays.
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Comprehensive Health Insurance: Benefit from flexible usage options and reimbursements within your annual allowance.
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Professional Growth: Receive mentoring and training from Microsoft Dynamics experts, plus reimbursement for Microsoft certifications.
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Referral Bonuses: Earn bonuses for successful candidate referrals after they pass the probationary period.
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Social Fun: Participate in fun online events and office gatherings at our core Ciellos locations.
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Awesome Perks: And yes, there's swag!
Our Culture
Our culture ensures everyone has a voice and feels truly welcome. People matter most at Ciellos and have always been at the heart of our business. We regularly ask our employees to share what they think about our strengths as a company.
How does Ciellos promote a strong culture across the multi-national organization?
- Family oriented environment
- Consistent leadership, based on trust and responsibility
- Management provides autonomy and trusts employees to manage their tasks independently
- Healthy hybrid work environment - work-life balance is not just talked about, but is a focus
- When in the office, frequent opportunities to enjoy lunch as a team focused on comradery
Our Values That Shape Everything We Do at Ciellos
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Trust is the foundation for all our relationships
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Respect for everyone, at the heart of our culture
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Courage to advise, consult, and plan at the highest potential
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Harmony in collaboration, solutions, and teamwork
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Quality focused on the highest quality of workmanship
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Team supporting each other, our partners, and our customers
Why Should You Join Ciellos?
- International consulting company with unique ERP talent
- Frontrunner of the Women in Dynamics equality initiative
- One of only a few Microsoft Dynamics Development Centers globally
- 220+ Dynamics Upgrades and Migrations
- 250+ Dynamics ERP Implementations
- Managing more than 250 projects of various sizes and complexity annually
- Internal rating of Employer Brand 8.35 out of 10
- Remote work with flexible schedules or hybrid work in offices
- Offices in 8 countries - USA, Canada, Brazil, Denmark, Portugal, Macedonia, Albania, Ukraine - with almost 200 employees total
- 10+ years of average Dynamics experience of our staff
- 25+ years of industry experience working with Microsoft in the ERP space
Who Should Apply?
We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you're passionate about our mission and aligned to Ciellos values, we hope you'll come to contribute to our culture.
We are not able to sponsor visas or take over sponsorship at this time.
Recruitment Notice
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
By choosing to apply you agree to your Personal Data gathering and processing. When you apply for a job at Ciellos, Ciellos will collect and use personal data about you during the recruiting and hiring process.
Notice to Recruitment Agencies and Third Parties
We are not accepting candidates submitted by third-party agencies or recruiters.
