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OPD Recovery - Project Coordinator - Denver, CO
PRG is seeking a highly organized and self-motivated Project Coordinator to support our Outside Plant Damage Recovery group in our vibrant downtown Denver, CO office. This full-time role is essential to driving operational efficiency, supporting recovery initiatives, and managing both recurring reports and ad hoc administrative projects. The ideal candidate will be detail-oriented, comfortable managing sensitive data, and capable of balancing a variety of responsibilities in a fast-paced environment.
Key Responsibilities:
- Deliver daily, weekly, and monthly performance metrics—including phone usage, claims activity, and other data—at scheduled intervals to support data-driven decision-making by management.
- Generate and distribute reports to identify stale-dated claims and underworked files, supporting team accountability and workflow optimization.
- Leverage private databases and public records to identify updated contact information for claims resolution.
- Coordinate restitution case inquiries by collaborating with internal teams and field resources to ensure proper routing and documentation.
- Prepare legal case files for submission to internal legal departments and third-party legal entities.
- Manage incoming mail processes, including updating claim statuses for returned mail and uploading related documentation into internal systems.
- Support a range of project-based tasks such as batch claim updates, spreadsheet enhancements, and document transfers between agents.
- Utilize internal claims databases to conduct research and assist with specialized administrative initiatives.
- Provided office support, including supply ordering, parking coordination, security access, and acting as liaison with the building owner and maintenance staff.
Qualifications:
- Proficient in Microsoft Word, Excel, and Outlook, with strong general computer skills and the ability to manage multiple systems.
- Demonstrated ability to multi-task, independently, and handle shifting priorities with efficiency and professionalism.
- Strong organizational and analytical skills, with a proactive approach to problem-solving.
- Familiarity with the damage recovery, claims, utility locate, or construction/cable industries is preferred.
- College coursework or degree preferred.
Compensation:
- Pay range between $28.00 - $32.00 per hour, dependent on experience
- Health benefits include medical, dental & vision for you and your dependents on the first month following your start date.
- 401 (k) plan on the first month following your start date with a safe-harbor match after one year of service.
- Supplemental life insurance is offered for you and your dependents.
- ClassPass shared cost membership is offered to each employee.
- Paid time off and holiday pay so you can enjoy time with your friends and family.
