Project Coordinator - Cloud Migrations and Partner Programs

We are looking for a highly organized, detail-oriented professional to manage the operational coordination of customer cloud migration initiatives across our Microsoft and Google partner ecosystems.

This is not a technical implementation role. Instead, this position focuses on owning the organization, communication, and operational tracking required to keep migration programs and partner processes moving forward smoothly. This role is about owning the process, communication, and accountability to ensure the highest level of satisfaction among our partners and customers. The ideal candidate operates with the discipline of a project manager but approaches the work with a strong account management and customer service mindset.

You will serve as the central point of coordination for active migration projects, ensuring customers, partners, and internal teams remain aligned, deadlines are met, and operational details are managed with precision.

This role requires someone proactive, extremely organized, comfortable managing multiple stakeholders, and willing to take ownership of driving initiatives forward.

This is a fully remote role with minimal travel requirements.

Responsibilities

Migration Execution and Coordination

• Manage the operational lifecycle of customer migration initiatives.
• Coordinate internal approvals and oversee the issuance of migration licenses.
• Create and maintain accurate Salesforce opportunities, including migration source and target, project phase, scope, license details, expiration timelines, and associated contacts.
• Track license expirations and ensure proactive follow-up.
• Conduct recurring status check-ins and maintain visibility into project progress and risks.
• Escalate project risks through defined internal channels when necessary.

Kickoff and Project Coordination

• Schedule and host structured migration kickoff meetings with customers and partners.
• Establish project expectations and document scope, milestones, and action items.
• Conduct pre kickoff internal alignment sessions to ensure teams are prepared.
• Distribute follow-up documentation, including slides, reference materials, license documentation, call recordings, and summaries.

Migration Relationship Ownership

• Serve as the primary operational point of contact for all active Striim migration projects.
• Act as the liaison between customers, hyperscaler partners, system integrators, and internal Striim teams.
• Own day-to-day communication throughout the migration lifecycle.
• Provide proactive updates on status, milestones, risks, and next steps.
• Ensure a consistent and professional customer experience from kickoff through project completion.
• Escalate issues appropriately while maintaining accountability for follow-through.
• Build trusted working relationships with partner and customer stakeholders.

Partner Deal Registration Management

• Register migration opportunities within hyperscaler partner portals.
• Maintain co-sell registration IDs and associated contacts in Salesforce.
• Track close dates, deal values, and win-loss updates.
• Submit required close requests and maintain compliance documentation.
• Monitor partner notification channels and update internal tracking.

Reporting and Forecast Support

• Audit migration and conversion opportunities for data accuracy.
• Maintain reporting on active migrations, conversion pipeline, license expirations, and partner dashboards.
• Support forecast preparation through data validation and reporting.
• Maintain shared migration trackers and internal operational dashboards.

Cross-Functional Coordination

• Act as the operational liaison between Sales, Partner, Technical, and Marketing teams.
• Track inbound migration requests and route them to the appropriate internal resources.
• Participate in recurring migration coordination meetings.
• Support the capture of migration success stories for marketing publication.

Requirements

• 3 to 7 years of experience in project coordination, partnership alliances, account management, or program operations in a SaaS, cloud, or enterprise technology environment.
• Strong organizational and communication skills with the ability to manage multiple stakeholders and initiatives simultaneously.
• Experience managing customer-facing projects or operational workflows.
• Strong attention to detail and comfort in maintaining structured data in systems such as Salesforce.
• Ability to proactively drive initiatives forward and ensure follow-through across internal teams.
• Experience with cloud platforms or hyperscaler ecosystems, such as Microsoft Azure, Google Cloud, or AWS, is strongly preferred. 
• Formal project coordination training or PMP certification, preferred.

Benefits

• Competitive salary and pre-IPO stock options
• Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA
• Paid Time Off (Vacation, Sick & Public Holidays)
• The chance to contribute to and shape an upbeat, fully engaged culture

Compensation

$105,000 - $120,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards.

Applications will be reviewed on a rolling basis and accepted until the position is filled.