About Atria
Atria Institute is a membership-based precision and preventative care medical practice redefining healthcare delivery. By integrating elite clinical talent, advanced diagnostics, and technology-enabled systems, we provide proactive, data-driven, and personalized care to extend healthspan and improve lives.
Role Summary
The Specialty Program Manager is responsible for designing, operationalizing, and scaling Atria’s specialty and program offerings across the organization. This role serves as the operational backbone for specialty care reducing administrative burden on clinical teams, enabling Chief Medical Officers to maintain coordinated oversight, and ensuring a seamless, premium member experience.
As Atria continues to expand beyond 12 specialties including Neurology, Cardiology, Women’s Health, Genetics, Sleep Medicine, Metabolic Health, and others, the Specialty Program Manager ensures each specialty operates with clarity, consistency, and scalability, without compromising clinical quality or member experience.
Key Responsibilities
Program & Care Delivery Design
- Build and, standardize workflows across specialty, and longitudinal care programs
- Translate clinical guidelines into repeatable, scalable processes
- Define care pathways, escalation criteria, and follow-up standards to ensure accountability
- Design and manage end-to-end specialty workflows from referral through follow-up
- Reduce administrative burden on clinical teams by operationalizing:
- Chart prep and visit readiness standards
- Prior authorization workflows (medications, diagnostics, devices)
- Lab logistics (add-ons, missing results, redraw coordination)
- Complex testing workflows (e.g., growth hormone stimulation tests, sleep studies, infusion protocols, personalized nutrient programs)
- Identify inefficiencies and continuously optimize specialty care delivery models
- Serve as a neutral operational bridge between primary care leadership and specialists
- Reduce cognitive and administrative load on CMOs by creating structure, visibility, and follow-through across specialties.
Strategic Program Leadership
- Lead the design and execution of cross-specialty programs that deliver operational efficiency, innovation, and clinical excellence across Atria sites.
- Oversee high-impact projects end-to-end—from conception and stakeholder alignment to rollout and continuous improvement.
- Translate organizational priorities into scalable clinical programs and business processes with clear KPIs and ROI.
Enterprise Optimization & Governance
- Implement frameworks that streamline clinical and operational workflows, reduce inefficiencies, and improve scalability.
- Build and oversee a robust system for governance, monitoring, and performance measurement to ensure initiatives drive value.
- Develop and apply Six Sigma methodologies to optimize specialty workflows, minimize variation, and drive quality improvement.
Technology Integration & Innovation
- Partner with EMR, analytics, and product teams to implement systems that enable seamless, proactive care coordination.
- Monitor emerging technologies, tools, and digital innovations to enhance Atria’s clinical capabilities and operational infrastructure.
- Champion the alignment of clinical and technical solutions that improve scheduling, documentation, reporting, and data-driven decision-making.
Performance Management & Data Insights
- Maintain data dashboards and reporting systems that track KPIs across each specialty, including access timelines, diagnostic throughput, and care pathway adherence.
- Analyze trends and lead root-cause analysis to identify operational gaps and prioritize solutions with the highest impact.
- Collaborate with Specialty Directors and Clinical Leadership to ensure program performance aligns with quality, growth, and member outcomes.
Executive Communication & Reporting
- Clearly communicate program vision, progress, and impact to senior leadership and strategic stakeholders.
- Deliver compelling presentations, executive reports, and data summaries that guide decision-making and performance evaluation.
- Establish feedback loops to ensure ongoing responsiveness to clinical and business needs.
Requirements
- Bachelor’s degree required; Master’s in Healthcare Administration, Public Health, Business, or related field preferred.
- 5+ years of experience in healthcare operations, clinical program management, or enterprise project leadership.
- Proven track record in managing high-impact initiatives and optimizing clinical/operational workflows across multiple teams.
- Strong proficiency with data analytics, KPI dashboarding, and performance monitoring systems.
- Demonstrated experience with Six Sigma or Lean methodologies (certification preferred).
- Deep understanding of EHRs (Athena preferred), digital health tools, and healthcare business operations.
- Strong communication, presentation, and stakeholder management skills.
Benefits
At Atria, we are proud to offer every member of the Atria team:
- Excellent health and wellness benefits, fully covered by Atria, effective date of hire
- OneMedical membership for employees & dependents, giving access to 24/7 virtual care
- Fertility & family planning
- Company-covered preventive health screenings through partner hospitals (calcium score)
- Fitness Perks, including Wellhub +
- 401k contributions and 4% match starting after 6 months
- Flexible Time Off
- Continuing medical education (CME) and CEU support for professional licensure
- Time to give back and make an impact in underserved communities
