Program Manager

Why This Opportunity?

This organization partners with U.S. federal government customers to drive technology transformation and strengthen mission performance. The team focuses on delivering secure, scalable, and high-performing solutions that enable visibility, protection, and optimization of agency infrastructure. As a trusted systems integrator and value-added reseller, the company provides best-in-class technologies, services, and solutions to the public sector. Its approach to designing and implementing secure IT environments is grounded in a people-first, collaborative culture. With an expansive portfolio of contracting vehicles, it offers integrated solutions that support mission success across Cyber Security, Cloud Infrastructure, and Network Performance.

The success of this organization is powered by its people—innovative, motivated, and passionate professionals who take pride in their work. Team members are supported through career growth opportunities, competitive benefits, and a focus on work/life balance. The company values individuals who thrive in an environment that fosters collaboration, creativity, and continuous learning.

About the Role

We are seeking an experienced Program Manager to lead and oversee complex Information Technology (IT) programs within a federal enterprise environment. The Program Manager will coordinate multi-disciplinary teams, manage cost, schedule, and performance objectives, and ensure all contractual and mission requirements are met or exceeded. This position requires strong leadership, strategic planning, and program governance skills, along with proven experience managing performance-based service agreements and delivering results in alignment with federal standards and best practices.

Key Responsibilities

• Program Leadership & Oversight:
  Provide overall leadership, direction, and management for assigned IT programs and projects. Ensure that objectives, deliverables, and performance metrics are met in accordance with contract requirements, scope, and schedule.
• Strategic Planning & Execution:
  Develop and implement strategic plans, program roadmaps, and long-term objectives that align with customer mission goals and organizational priorities. Identify opportunities for innovation, efficiency, and enhanced service delivery.
• Risk & Opportunity Management:
  Establish and maintain comprehensive risk and opportunity management plans, including identification, assessment, mitigation, and contingency strategies. Facilitate risk reviews and ensure proactive management of potential issues impacting program performance.
• Technical & Process Management:
  Develop and apply technical processes and management frameworks to ensure disciplined execution across the program lifecycle. Oversee system engineering, integration, and technical performance to maintain compliance with requirements.
• Budget & Financial Management:
  Develop and manage program budgets, forecasts, and financial reports. Ensure effective cost control, resource allocation, and adherence to approved funding levels. Deliver projects within budget while maintaining scope and quality expectations.
• Performance-Based Service Delivery:
  Manage performance-based service agreements (PBSAs) and Service Level Agreements (SLAs) to ensure measurable results, continuous improvement, and contractual compliance. Monitor performance metrics and implement corrective actions as needed.
• Documentation & Reporting:
  Prepare and maintain essential program documentation including business cases, risk management plans, schedules, technical plans, and performance reports. Provide clear and actionable briefings to senior leadership and stakeholders.
• Stakeholder Communication & Coordination:
  Serve as the primary liaison between the government, stakeholders, subcontractors, and internal delivery teams. Facilitate collaboration and ensure transparency across all program elements.
• Quality Assurance & Continuous Improvement:
  Implement quality management processes to ensure deliverables meet defined standards and customer expectations. Drive process improvements to enhance operational efficiency and effectiveness.
• Personnel & Team Management:
  Lead and mentor multidisciplinary project teams including engineers, analysts, and support staff. Foster a culture of accountability, collaboration, and professional growth.
• Compliance & Governance:
  Ensure adherence to federal acquisition regulations, program management best practices, and organizational policies. Maintain accurate and auditable records of all program activities and deliverables.
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Qualifications

Education:

• Bachelor’s degree in Engineering, Systems Management, Business Administration, or a related field required.
• Master’s degree (MBA, Engineering Management, or equivalent) preferred.
• Certifications:
• Project Management Professional (PMP) or PgMP certification required.
• ITIL v4 Foundation/Expert, Agile, or Lean Six Sigma certification strongly preferred.

Experience:

• Minimum of 7 years of experience in IT program or project management within a federal or enterprise environment.
• Proven experience developing and maintaining risk and opportunity management documentation.
• Demonstrated ability to apply technical and management processes for complex IT systems and services.
• Experience managing performance-based service agreements and monitoring service levels for compliance.
• Strong background in budget management, cost estimation, tracking, and variance analysis.
• Experience developing business cases and conducting cost-benefit and ROI analyses.
• Track record of strategic planning and program execution aligned with organizational goals.
• Familiarity with federal acquisition and contracting processes preferred.

Soft Skills:

• Strong leadership and team-building abilities.
• Excellent organizational, analytical, and communication skills.
• Ability to engage effectively with executive stakeholders and technical teams.
• Exceptional problem-solving and decision-making capabilities.
• Skilled in conflict resolution and negotiation in high-stakes environments.

Travel:

• Willingness to travel up to 15% of the time within the continental U.S. for program oversight, meetings, or stakeholder engagements.

Security Clearance:

• Must be a U.S. Citizen with the ability to obtain and maintain a federal security clearance.
• Active clearance or EOD preferred.

Physical Requirements:

• Ability to work in an office environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift, carry, or move up to 30 pounds regularly.