Program Manager - Hardware

About Us

Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.

Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.

About this Role

As Program Manager - Hardware, you will own the execution backbone for our hardware programs as we transition from design into manufacturing transfer and production. You’ll keep vendors and internal teams aligned, maintain a schedule that reflects reality, surface risks early, and drive decisions to closure. This is a high-ownership role for someone who likes building the operating system: the cadences, tools, and change control discipline that let a fast-moving team ship hardware without chaos.

Responsibilities

• Own the integrated program schedule and keep it continuously true, highlighting critical path, decision points, and recovery plans
• Lead vendor execution across CM/ODM and key partners by driving deliverables, timelines, and fast issue closure
• Drive manufacturing transfer readiness by aligning DFM/DFT actions, build plans, work instructions, and release criteria
• Implement and run a lightweight document control and change control system that scales, including ECR intake and ECO rollout
• Establish and run program cadence, including build readiness reviews, weekly status, and action tracking with clear owners and dates
• Surface and manage program risks by maintaining a living risk register and driving mitigation burn-down with accountable owners
• Coordinate build execution by ensuring test readiness, fixture availability, provisioning flow clarity, and failure triage loops
• Track program-level budget buckets and forecasts, flagging cost growth early and driving tradeoff decisions
• Translate between engineering detail and leadership clarity by delivering crisp updates, escalations, and decision framing
• Partner with Systems Engineering, Ops, and Quality to keep requirements, verification, and sustainment needs aligned across releases

Minimum Qualifications

• 6+ years owning hardware program execution through manufacturing transfer and production ramp
• Demonstrated experience driving CM/ODM and supplier deliverables with clear cadence and escalation paths
• Working experience with change control and document control (ECR/ECO/ECN or equivalent) in a production environment
• Proven ability to run integrated schedules, manage dependencies, and drive cross-functional execution without authority
• Strong written and verbal communication skills, including executive-ready status and escalation clarity

Preferred Qualifications

• Experience in connected devices, IoT, or safety-critical hardware environments
• Experience standing up or scaling a change control / document control system in a startup
• Familiarity with manufacturing test strategy, fixture development, and yield learning loops
• Exposure to reliability planning and failure triage workflows from builds or field feedback
• Experience mentoring others or growing into people leadership through program ownership

Benefits and Pay

Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.

Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $147,000-$184,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.

EEO Statement

Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.