Program Manager, Explorer Contract Operations, Remote

TLDR

Lead cross-functional contract operations for a comprehensive portfolio, ensuring compliance and driving performance excellence within the organization.

Primary Duties:
  • Contract Operations Management:
  • Own end-to-end contract lifecycle for extensive contract portfolio including, but not limited to, ACO REACH, PC Flex, MSSP, MA, Commercial and CCF agreements
  • Navigate complex contract terms and provide expert guidance on eligibility issues
  • Attend and represent the Explorer market at any relevant meetings such as contracting or cross-sell launches

  • Practice Partnership & Contract Success:
  • Partner directly with practices to ensure successful contract onboarding and ongoing compliance
  • Serve as primary point of contact for practice level contracting questions and resolution
  • Collaborate with practices to identify and resolve barriers to contract performance and participation
  • Support cross-sell opportunities and practice expansion initiatives across contract portfolio

  • Cross-Functional Leadership:
  • Act as the SME of the Explorer market with all relevant groups such as Payer Networks, SPP, Withdrawal, Legal, and Growth teams
  • Lead collaborations efforts to establish predictability to enable scalability

  • Process Innovation & Automation:
  • Proactively identify ways to contribute to the company’s future through strategic partnerships
  • Lead practice service model innovation with focus on standardization and automation

  • Team Leadership & Development:
  • Provide direction to PTS team members on how to navigate project roadblocks
  • Partner with Program specialist in day-to-day activities related to contracting/rostering
  • Guide PTS team through complex contract eligibility issues 
  • Minimum Qualifications:
  • Graduate of an accredited college or university in healthcare, health technology or information systems-related programs.
  • Significant and relevant work experience in lieu of educational requirements may be accepted.
  • 6+ years of experience with relevant experience
  • Proven ability to work effectively with cross-functional teams
  • Expertise in contract management and healthcare operations
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Preferred Qualifications:
  • 2-3 years of management experience or mentorship 
  • Project management certification or demonstrated competency
  • Experience with ACO models and value-based care contracts
  • Healthcare practice management experience
  • Data analysis and process improvement skills
  • Physical Requirements:
  • Sitting for prolonged periods of time.
  • Extensive use of computers and keyboard. 
  • Occasional walking and lifting may be required.
  • Ability to travel 10-15% (team and company retreats)
  • Who We Are:
    Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

    What Does This Mean for You?
    At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

    In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

    Flexible work schedules and the ability to work remotely are available for many roles
    Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
    Robust time-off plan (21 days of PTO in your first year)
    Two paid volunteer days and 11 paid holidays
    12 weeks paid parental leave for all new parents
    Six weeks paid sabbatical after six years of service
    Educational Assistant Program and Clinical Employee Reimbursement Program
    401(k) with up to 4% match
    Stock options
    And much more!

    At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

    Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at  https://www.aledade.com/privacy-policy-applicants

    Benefits

    Equity Compensation

    Stock options

    Flexible Work Hours

    Flexible work schedules and the ability to work remotely are available for many roles

    Paid volunteer days & holidays

    Two paid volunteer days and 11 paid holidays

    Paid Parental Leave

    12 weeks paid parental leave for all new parents

    Paid Time Off

    Robust time-off plan (21 days of PTO in your first year)

    Educational reimbursement

    Educational Assistant Program and Clinical Employee Reimbursement Program

    Aledade builds a robust network for independent primary care practices, health centers, and clinics, facilitating their transition to value-based care through effective Accountable Care Organizations (ACOs). By offering data analytics, workflow solutions, and health policy expertise, Aledade empowers these providers to enhance patient care while retaining their autonomy in a challenging healthcare landscape.

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