Our Company
EOS IT Solutions is a global technology and logistics company, delivering collaboration and business IT support services to some of the world’s most prominent industry leaders. We provide forward-thinking solutions based on multi-domain architecture. Our top priorities are customer satisfaction and a commitment to superior service quality, alongside investing in and supporting our partners and team members.
Role Overview: Program Manager
As a Program Manager at EOS, you will play a pivotal role in driving strategic initiatives from planning through execution. You’ll oversee complex programs that align with our business objectives, ensuring timely delivery, stakeholder alignment, and measurable impact. This role demands a combination of cross function collaboration across the business, strategic foresight, and hands-on program management expertise to deliver results in a dynamic, fast paced environment.
Key Responsibilities
- Develop and execute program strategies that align with EOS’s strategic goals.
- Deliver and track key performance indicators (KPIs) to measure program success, establishing robust reporting mechanisms to monitor performance and progress.
- Mentor project teams, ensuring alignment with timelines, budgets, and objectives.
- Standardize project management practices across teams for consistency and efficiency.
- Proactively identify risks and implement mitigation plans to ensure smooth delivery.
- Collaborate with cross-functional stakeholders to gather requirements and integrate feedback.
- Collaborate on the planning, execution, and delivery of software development and implementation projects, ensuring alignment with business goals and timelines.
- Identify and implement process improvements across development and deployment workflows to enhance speed, reduce waste, and improve quality.
- Foster a culture of innovation by encouraging experimentation, adopting emerging technologies, and integrating modern development practices.
- Evaluate, select, and implement software development tools and platforms that support scalability, collaboration, and automation.
- Work closely with engineering, product, operations, and business teams to ensure seamless integration of tools and processes.
- Define and track KPIs related to development efficiency, tool adoption, and innovation outcomes; use insights to guide continuous improvement.
- Proactively manage change across programs to ensure successful implementation and minimal disruption.
- Support teams with training and documentation to ensure effective use of new tools and processes.
- Conduct post-program reviews to capture lessons learned and drive continuous improvement and operational excellence.
- Lead and support business transformation initiatives by aligning technology programs with evolving operational needs and strategic priorities.
Skills & Qualifications
- Bachelor’s degree in Business, Project Management, or related field; MBA or Master’s preferred.
- 5+ years of experience in program management, with a strong track record of delivering complex initiatives.
- Proven leadership skills with the ability to inspire and guide cross-functional teams.
- Strategic mindset with strong decision-making capabilities.
- Proficiency in project management methodologies and tools (e.g., PMI/PMP, Agile, Microsoft Project, JIRA).
- Strong analytical skills and data-driven decision-making.
- Experience working in fast-paced, high-growth environments.
- Lean Six Sigma certification and operational excellence experience are highly desirable.
Belonging at EOS
At EOS, we believe that diversity drives innovation and inclusion fuels success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome candidates of all backgrounds and identities, and we encourage applications from individuals who will help us continue to build a more inclusive and equitable organisation.
